biza_tazon

Level 1 (0 points)

Q: El Capitan problem

Since el capitan was released I have multiple problems with my mac (3 installations).

1 I shutdown my mac and when i restart a hear the song and after logo appear he start again and stay in a loop process restart and restart....

2- when i close the cover, he should stop working, but does not, get work trying burn off battery

Posted on Oct 13, 2015 7:14 PM

I have this question too

Q: El Capitan problem

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Helpful answers

by Jason L,

Jason L Oct 14, 2015 6:37 AM in response to biza_tazon
Community Specialists

Oct 14, 2015 6:37 AM in response to biza_tazon

Hey there biza_tazon,
Welcome to Apple Support Communities.

If I understand correctly, you've installed OS X El Capitan on your Mac several times and continue to run into intermittent issues turning the device on and putting it to sleep.

This article provides a lot of great information and troubleshooting tips that should help you resolve the issue turning your Mac on:
If your Mac won't turn on - Apple Support

The article below provides similar tips that will resolve issues putting devices to sleep.
If your Mac doesn't sleep or wake when expected - Apple Support

Cheers.
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