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Not able to install ITunes on Windows 7; Error Msg Apple Application Support not found

Not able to install ITunes on Windows 7; Error Msg Apple Application Support not found

iPhone 6

Posted on Oct 13, 2015 9:21 PM

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Question marked as Best reply

Posted on Oct 14, 2015 4:29 AM

Hi,

Did you download and save iTunes to the Desktop > then right click > select Run as Administrator to install?

If you did to no avail, see if this information assists you.

"Trouble installing iTunes or QuickTime for Windows"

http://support.apple.com/kb/HT1926


"Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7"

http://support.apple.com/kb/HT1923


If the advice already given does not fix it, please contact Apple Support for further assistance.

"iTunes Support-How to use iTunes"

http://www.apple.com/support/itunes/


"iTunes Contact Support"

http://www.apple.com/support/itunes/contact/



Cheers.

2 replies
Question marked as Best reply

Oct 14, 2015 4:29 AM in response to prags1978

Hi,

Did you download and save iTunes to the Desktop > then right click > select Run as Administrator to install?

If you did to no avail, see if this information assists you.

"Trouble installing iTunes or QuickTime for Windows"

http://support.apple.com/kb/HT1926


"Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7"

http://support.apple.com/kb/HT1923


If the advice already given does not fix it, please contact Apple Support for further assistance.

"iTunes Support-How to use iTunes"

http://www.apple.com/support/itunes/


"iTunes Contact Support"

http://www.apple.com/support/itunes/contact/



Cheers.

Oct 14, 2015 12:47 PM in response to prags1978

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to anolder version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.



If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install. Look for words like failed or error.



tt2

Not able to install ITunes on Windows 7; Error Msg Apple Application Support not found

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