HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod

Learn about If iTunes doesn't recognize your iPhone, iPad, or iPod
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Q: My ITunes will not recoganize my iPhone 6.

When I look at my computer it does show my phone.

When I run the diagnostics on ITunes it does not recognize my device.

I have used 2 different cords both that originally came with iPhone 6.

I have updated my computer.

My phone has the latest updates.

My ITunes has the latest updates.

My version is 9.0.2(13A452)

Model is MG4W2LL/A

How do I get my ITunes to recognize my phone so I can sync my music?

iPhone 6, iOS 9.0.2

Posted on Oct 13, 2015 6:55 PM

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Q: My ITunes will not recoganize my iPhone 6.

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