HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Helpful answers
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Oct 14, 2015 4:07 AM in response to prinxipeash09by KiltedTim,If your phone is carrier locked, you will have to contact the carrier it is locked to and find out what their policy on unlocking it.
Only the carrier it's locked to can authorize unlocking it.
How to unlock your iPhone for use with another carrier - Apple Support