Safari keeps crashing/freezing after install of El Capitan

After the install of El Capitan, Safari 9.0 keeps locking up and or crashing.

I have a Mac Book Pro 15'' 2.3 GHz i7, 4GB Memory, 500 GB HD, iOS 10.11


When using Safari, I will have class work up and YouTube or iTunes playing. Before El Capitan it would do those processes with out a problem. Now it seems to lock up, unable to refresh, unable to exit Safari. I have to force quit and shutdown to try and get control back. Occasionally even after the shut down it will still lock up.

MacBook Pro (15-inch Mid 2012), OS X El Capitan (10.11)

Posted on Oct 14, 2015 10:06 AM

Reply
558 replies

Apr 12, 2016 12:04 PM in response to Adam F

Do you happen to have FCPx

I do and have used it frequently without any freezes. A lot of my work is video-related and I haven't had any freezes with these. However I know they use the dedicated GPU and Safari is using the integrated GPU most of the times I've checked. Maybe relevant if this ends up being a graphics issue.

Outside of freezing when I close a tab in Safari, I've experienced a handful of 30 second freezes in games. They're very infrequent and I never saw a pattern as to what started them. I also once had a freeze when I was transferring files over a network with Finder. It was to a Windows machine using SMB or whatever the Yosemite equivalent is now. I had to hard reset the machine in the end.

Apr 12, 2016 4:49 PM in response to palegreenghosts

@palegreenhosts I don't have any crashes in FCPx, but I'm wondering if there's something that is started along with FCPx that is related the issue we're discussing. Maybe the same graphics memory is being accessed for both. I'm not sure.


I didn't use FCPx for a while after I installed STP. I had NO issues with STP for at least a couple of weeks, now I'm right back to where I started with multiple lockups every day.

Apr 13, 2016 1:38 AM in response to palegreenghosts

I just tried it and everything was OK. Having said that, I did remove Flash completely (including any Adobe and Macromedia entries in ~/Library/... and Library/...) Interesting that you have an Nvidia unit. Practically all the comments I have seen on the web with this issue are from ATI based iMacs or Mac Pros.


Well, my machine is well over 5 years old now so time for a new retina 27 inch with 4Gb GPU in it :-)... Ok, maybe i'll wait until my unit actually dies.


A.

Apr 13, 2016 2:00 AM in response to AvoOhanian

I just tried it and everything was OK

I'm a little confused. In the last post I mentioned:

Can you confirm that the exact same sequence of events that I posted a few messages back is what causes yours too? Particularly that this occurs in Safari exactly when a tab with a HTML5 video (Flash not installed) is closed or switched from, and not at any other moment.


I'm not sure if this confirms that your freeze only happens at the exact moment you close a tab in Safari that has an embedded HTML5 video playing?

Practically all the comments I have seen on the web with this issue are from ATI based iMacs or Mac Pros.


In relation to the freeze I'm mentioning above, I've seen it happen to few (or possibly no?) models outside of some laptop models made during 2013 and 2014. I can't remember if anybody had it with an iMac. My struggle to remember indicates if there was any, it was few. I haven't seen anyone with a Mac Pro have this issue. I don't think any 2013/14 laptop models had an ATI card. Any other freeze I've seen has ultimately been clarified as the person confusing a different issue for the tab closing freeze.

Apr 13, 2016 1:57 AM in response to Adam F

I didn't use FCPx for a while after I installed STP. I had NO issues with STP for at least a couple of weeks, now I'm right back to where I started with multiple lockups every day.


Most of the time I'm browsing Safari I don't have FCPX running. Whether FCPX alters something graphical at system level, I don't know. It seems unlikely but it is an Apple product.


I had freezes after a clean install with no other software installed (including FCPX). I can't see a connection unless other people with this freeze start chiming in that they also run FCPX. That may be a bit of a mountain to climb now that anybody who says they run FCPX will likely need to be asked to clarify it's definitely this same freeze and not the new freeze from 10.11.4 or the other freezes from before.

Apr 20, 2016 5:17 PM in response to palegreenghosts

This has become a daily ordeal for me. Whenever I leave my Mack unattended for a few hours, I come back and get a spinning beach ball. I can't quit safari, sometimes I can bring other apps to the front, but they won't work. I can't click on the finder. The only way out of it is to reboot the Mac. Chrome and Firefox also seem to have issues with this latest update. I'm now down to using Opera as my regular browser. really hoping apple gets in a fix for this.

Apr 21, 2016 12:13 PM in response to dialabrain

dialabrain wrote:


Unloadedone wrote:


dialabrain wrote:


Or…

http://www.apple.com/feedback/

Boring and it never works. Protest!

You can certainly protest. I'll just use a different browser until it's fixed. 😎

Yeah I'm doing that too. I'm actually impressed with how speedy opera is. Haven't used this thing in ages. I look at it as a vacation from safari. To alternate browsers dialabrain!

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Safari keeps crashing/freezing after install of El Capitan

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