Safari keeps crashing/freezing after install of El Capitan

After the install of El Capitan, Safari 9.0 keeps locking up and or crashing.

I have a Mac Book Pro 15'' 2.3 GHz i7, 4GB Memory, 500 GB HD, iOS 10.11


When using Safari, I will have class work up and YouTube or iTunes playing. Before El Capitan it would do those processes with out a problem. Now it seems to lock up, unable to refresh, unable to exit Safari. I have to force quit and shutdown to try and get control back. Occasionally even after the shut down it will still lock up.

MacBook Pro (15-inch Mid 2012), OS X El Capitan (10.11)

Posted on Oct 14, 2015 10:06 AM

Reply
558 replies

Jan 9, 2016 3:24 AM in response to bjorge

This must be a Safari issue because I've had no problems at all with Chrome.

It does appear to be at the point in time. When I first had the problem in early 2015 with Yosemite I had them in Chrome as well as Safari. I stopped using Chrome for a while and - while I haven't used it extensively enough to guarantee I'm not having issues now - I haven't been able to get Chrome to crash/freeze when closing tabs with running videos since upgrading to El Capitan. It looks like nobody's having tab closing video issues with Chrome in El Capitan anymore so all eyes are back on Safari.

Jan 9, 2016 3:29 AM in response to palegreenghosts

Just to add something to the diagnosis that I forgot to mention before:


Embedded HTML5 videos from Vimeo sometimes appear garbled without me clicking them. I'll just scroll past them and they have the look of a graphics glitch where the normal image is diagonalised and discoloured. If I reload the page they appear normal again. I haven't seen this with embedded YouTube videos. They're both HTML5 but I haven't checked if they're using the same codec (I would have thought so given the limits and standards of HTML5). I haven't noticed it for any content other than embedded Vimeo yet.

Jan 19, 2016 6:07 AM in response to benjaminfromandelu

I also have this problem, happens on any high graphics web site - most notably some newspapers I read on line & eBay. I have not had the same problem with YouTube.


I had a clean install of El Capitan, have deleted all cookies and browser history, have no extensions. Running El Capitan 10.11.12 on 2009 iMac.


I now use Firefox, slightly slower but very reliable and gives me no problems whatsoever. Safari really isn't worth the hassle any more - just very frustrating as it used to be a good browser. Wish Apple would do something about this, too many have a problem for it to be coincidence.

Jan 19, 2016 6:18 AM in response to balukapitany

I've given up with Safari.

After the problem occurred nearly every second or third video from youtube, I cleared my Macbook, and reinstalled it via internet recovery, and upgraded to the latest El Capitan version. I've installed only 3 applications: Spotify, iTerm2 and USB Overdrive, and hoped that the problem resolves itself.

After ~2 hours of browsing, the freeze occurred again - after a Youtube video.

I downloaded Chrome, disabled the built-in flash plugin (you can configure this at: chrome://plugins/). I've been using the other browser for about a month now, and my computer never stuck again.

I really hope a new OS update will resolve this problem, but I don't know if I'll go back to Safari...

Jan 19, 2016 6:40 AM in response to Grant Lenahan

For me:

- Shut down machine

- Start internet recovery.

- Start disk utility, erase/format the ssd, delete partitions and recreate

- Clink on install OSX, select the new partition

- This installs Yosemite for my machine (2014 model)

- Register Apple ID, and download El Capitan from App store

(No time machine device was plugged in during the update, nor after the testing. No config files were restored to home or any folder)

Jan 19, 2016 6:44 AM in response to 49_FiveWindow

Same issue here. Have tried all the possible fixes in the reply and still have the same problem. No problem at all with with iPhone or with iPad, just with my Mac. VERY frustrating. For some reason I freeze up on Yahoo Mail. Also, with Facebook, when I open a photo I can't get back to Home on Facebook. I have to re-open Facebook. Do I want to use Chrome on my Mac? Safari has always been good up until I installed El Capitan. Should have waited for Apple to work out all the bugs first.

Also, my WiFi enabled printer stopped working and I had to download AirDrop LITE. Why? I should be able to use my printer from my Mac. I use it from my iPhone and from my iPad with no problems.

El Capitan is a bust as far as I am concerned. Takes forever to open from Sleep Mode also. NEVER used to do this.

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Safari keeps crashing/freezing after install of El Capitan

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