Tom Johnson

Q: Unable to Lock System Preferences

Unable to Lock System Preferences in OS 10.6.8 on Mac Pro 5,1 - the Lock remains unlocked.

iMac with Retina 5K display, OS X Yosemite (10.10.1), iMac i7, 4.0 GHz, 24 GB RAM AMD 295

Posted on Oct 14, 2015 11:11 AM

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Q: Unable to Lock System Preferences

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  • by sterling r,

    sterling r sterling r Oct 14, 2015 2:26 PM in response to Tom Johnson
    Community Specialists
    Oct 14, 2015 2:26 PM in response to Tom Johnson

    Hi there Tom Johnson!

     

    It sounds like your System Preferences isn't securing itself by locking when you click the lock. I would start by repairing the permissions on your hard drive with this article:

     

    Repair disk permissions with Disk Utility

    1. Open Disk Utility, which is in the Utilities folder of your Applications folder.
    2. Select the startup disk from the list of volumes.
    3. Click the First Aid tab.
    4. To check permissions, click Verify Disk Permissions. To repair permissions, click Repair Disk Permissions.

    Disk Utility checks a file's permissions only if the file has a corresponding receipt in /var/db/receipts. The receipt tells Disk Utility what the permissions should be. Not all installers include a receipt with the files they install.

     

    If the issue persists then I would boot to safe mode and see if it will lock and unlock there. Safe mode flushes some system level caches and repairs the startup disk. If it does, then restart as normal and test the issue again. If it does not restart as normal and go to the next step:

     

    Starting up in safe mode

    Follow these steps to start up into safe mode.

    1. Start or restart your Mac. 
    2. Immediately after you hear the startup sound, press and hold the Shift key.
    3. Release the Shift key when you see the Apple logo appear on the screen.

    After the Apple logo appears, it might take longer than usual to reach the login screen or your desktop. This is because your Mac performs a directory check of your startup disk as part of safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup.

    From: Try safe mode if your Mac doesn't finish starting up

     

    Thank you for using Apple Support Communities, let us know how it goes!

  • by Tom Johnson,Solvedanswer

    Tom Johnson Tom Johnson Oct 18, 2015 2:24 PM in response to sterling r
    Level 3 (770 points)
    Oct 18, 2015 2:24 PM in response to sterling r

    Followed your advice but neither option corrected problem.

    Ran Applejack then did a 10.6.8 Combo update followed by the 10.6.8 Supplement Update and Repair Permissions.

    Problem fixed.

  • by sterling r,

    sterling r sterling r Oct 18, 2015 1:04 PM in response to Tom Johnson
    Community Specialists
    Oct 18, 2015 1:04 PM in response to Tom Johnson

    Thanks for the update Tom! I'm glad you got the issue resolved!