Shenaew
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Q: I bought a new iPhone a little while ago but just retrieved my old iPhone so I transferred all my data on iTunes. I thought my data would merge but my previous data has been deleted. This was the first time my new phone had been connected to itunes

I bought a new iPhone a little while ago but just retrieved my old iPhone so I transferred all my data on iTunes. I thought my data would merge but my previous data has been deleted. This was the first time my new phone had been connected to itunes. Is there any way to retrieve this old data? Mainly want to retrieve my photos that I took before I updated my phone.

iPhone 6s

Posted on Oct 14, 2015 4:18 PM

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Q: I bought a new iPhone a little while ago but just retrieved my old iPhone so I transferred all my data on iTunes. I thought my dat ... more

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  • by ckuan,

    ckuan ckuan Oct 14, 2015 4:23 PM in response to Shenaew
    Level 7 (34,344 points)
    Oct 14, 2015 4:23 PM in response to Shenaew

    No, backup do not merged.

    Photos should be save on computer like any other digital camera.

    You can do the backup as well as import all your photos from old iPhone again to computer.

    Which computer are you using? Windows or Mac?

  • by Demo,

    Demo Demo Oct 14, 2015 4:26 PM in response to Shenaew
    Level 10 (95,986 points)
    iPad
    Oct 14, 2015 4:26 PM in response to Shenaew

    Content removed. Read the question incorrectly.

  • by Shenaew ,

    Shenaew Shenaew Oct 14, 2015 4:47 PM in response to ckuan
    Level 1 (0 points)
    Oct 14, 2015 4:47 PM in response to ckuan

    Im using a Mac computer.

    I bought an iPhone 6s two weeks ago. I have been taking photos with it etc. I just received my iphone 5s that I have previously been using and I backed it up, I have plugged in my iPhone 6s to my Mac previously but it never connected to itunes because i didn't have the updated itunes that was compatible with iPhone 6s. so the first time I connected my 6s to itunes I restored the back up from my 5s.

     

    so does this mean I wont be able to retrieve the photos etc that were previously on the 6s before I restored the back up?

  • by ckuan,

    ckuan ckuan Oct 14, 2015 5:09 PM in response to Shenaew
    Level 7 (34,344 points)
    Oct 14, 2015 5:09 PM in response to Shenaew

    Does your new iPhone 6s has a unique name (different from your iPhone 5s)?

    See in Settings > General > About > Name

     

    If it's different than your iPhone 5s, you should still have your iPhone 5s backup, iTunes can tell the differences between the 2 and will not overwrite.

     

    When you connect your iPhone 5s to the Mac, use Mac Photos or Image Capture app to import all your photos.

    On your iPhone 6s, select those photos you want on Mac and sync it over to your 6s with the 6s connected and selected.

  • by Shenaew ,

    Shenaew Shenaew Oct 14, 2015 5:21 PM in response to ckuan
    Level 1 (0 points)
    Oct 14, 2015 5:21 PM in response to ckuan

    I have my iPhone 5s backup.. The problem is that I lost all the data I had on my iPhone 6s when I restored backup from the iPhone 5s data

  • by ckuan,

    ckuan ckuan Oct 14, 2015 5:24 PM in response to Shenaew
    Level 7 (34,344 points)
    Oct 14, 2015 5:24 PM in response to Shenaew

    Then you have overwritten whatever you have on the 6s. Nothing can be done now.

  • by ckuan,

    ckuan ckuan Oct 14, 2015 5:31 PM in response to ckuan
    Level 7 (34,344 points)
    Oct 14, 2015 5:31 PM in response to ckuan

    Maybe there's a way, only maybe.

    On computer iTunes > Preferences... > Devices > what backups do you see there especially the date and time of the backups?

    Maybe you still have the iPhone 6s backup.

    You have overwritten the iPhone 6s data with iPhone 5s backup but the 6s backup before you restore from 5s might still be there.