Meghan_Weekes
Level 1 (0 points)

Q: macbook won't connect to apple tv

I have the latest OS X El Capitan, i have been trying to connect my macbook air to my apple tv but it just can't seem to pick it up at all via wireless. When i go into my display presences at the bottom of the screen it will show air play then the off option, however it does not give me the option of the apple tv. i do have them both connected to the correct Wifi but i don't know where else to go or what else to do.

If someone could help me that would be great!

 

 

Thank you!

MacBook Air (13-inch, Early 2014), OS X El Capitan (10.11)

Posted on Oct 14, 2015 3:42 PM

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Meghan_Weekes

Q: macbook won't connect to apple tv

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 15, 2015 2:07 AM in response to Meghan_Weekes
    Level 10 (104,526 points)
    Apple TV
    Oct 15, 2015 2:07 AM in response to Meghan_Weekes

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.