Q: When I turn on my iMac the loading screen comes on with the apple logo but then the screen turns black with an image similar to th ... When I turn on my iMac the loading screen comes on with the apple logo but then the screen turns black with an image similar to the skip sign in uno more
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Oct 14, 2015 3:54 PM in response to Nastehaby Niel,★HelpfulClick here and see the 'Prohibitory sign' section; if the computer was running 10.6.8 or earlier, use a Mac OS X install DVD.
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Oct 14, 2015 3:56 PM in response to Nielby Nasteha ,I've followed the instructions on there. if I don't have a backup of the system I want to restore, should I reinstall? Or do desk utility? If I do either one will all my documents be erased?
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Oct 15, 2015 7:17 AM in response to Nastehaby Niel,Back up as much of your data as you can, try running the Disk Utility, and if that doesn't work, reinstall the OS. If a problem occurs, your documents may get erased.
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