Still unable to turn on two-factor authentication even when the Set-up button is present

The 'Setup Two-Factor Authentication' button is present on both my Macbook running OS X El Capitan and iPhone 6S running iOS 9.0.2, but when I click on it on either device I get the message 'Two-factor authentication is not available for your Apple ID at this time'. Anyone else getting this. I thought the setup button only appears once it's available for you to set it up.

iPhone 6s, iOS 9.0.2

Posted on Oct 15, 2015 3:23 AM

Reply
86 replies

Mar 22, 2016 7:22 AM in response to alanplum

alanplum wrote:


Make sure you turn off 2SV using appleid.apple.com, but turn on 2FA from A DEVICE.


I noticed that turning off 2SV on the web, only offered 2SV to turn on , but the device offers 2FA.


It's in the iOS 9.3 release notes that ALL iCloud accounts are now enabled for 2FA.

Yes I did that since you cannot enable two factor via the website. But that does not solve my issue.

Mar 22, 2016 2:59 PM in response to gregory202

gregory202 wrote:


contacted apple senior advisor, two conditions that Apple does not seem to advertise.

1 credit card on file

2 every device is locked with passcode.

I Also talked to senior Engineer at Apple and if on family plan and only a member and not organizer, you will get the other devices warning.

Just turn on anyway and it will work. They may have to update their support site with these changes according to Apple.

Mar 22, 2016 5:23 PM in response to zinacef

If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

Mar 22, 2016 7:58 PM in response to gregory202

gregory202 wrote:


If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

Wasn't asking, only venting but thanks for the opinion anyway.


I was able to activate 2FA without entering my credit card. It's rather simple. When the pop-up message appears, just hit proceed anyway, and you'll be in.


Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

Mar 23, 2016 3:51 AM in response to zinacef

zinacef wrote:


gregory202 wrote:


If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

Wasn't asking, only venting but thanks for the opinion anyway.


I was able to activate 2FA without entering my credit card. It's rather simple. When the pop-up message appears, just hit proceed anyway, and you'll be in.


Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

I know you weren't asking - you know that better then me. I would be discouraged using 2FA without cc, simply because recovery may be impossible...

Mar 23, 2016 3:56 AM in response to gregory202

gregory202 wrote:


zinacef wrote:


gregory202 wrote:


If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

Wasn't asking, only venting but thanks for the opinion anyway.


I was able to activate 2FA without entering my credit card. It's rather simple. When the pop-up message appears, just hit proceed anyway, and you'll be in.


Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

I know you weren't asking - you know that better then me. I would be discouraged using 2FA without cc, simply because recovery may be impossible...


With 2FA if you don't have your recovery key its the same. In my case my wife who is a member on my family plan does not have a cc on file since Apple separates the account for iCloud.

Mar 24, 2016 12:01 AM in response to LACAllen

Then how to enable 2FA? Family has 3 Apple IDs, only mine has 2FA enabled, the other 2 IDs don't even have 'enable 2FA' button in iCloud/Security under iOS 9.3 (before iOS 9.3, there is '2FA' button but it prompted error 2FA not available for this Apple ID).


They never have Two-Steps enabled before, nothing to be turned off at appleid web site.

Mar 24, 2016 7:06 AM in response to LACAllen

OK I managed to enable one more Apple ID, which didn't have security questions setup, maybe Apple treated that as 'incomplete' Apple ID account so it refused to continue rest of functions. Once I filled up security questions, I have 2FA-enable option immediately.


But, the 3rd Apple ID, Child's Apple ID, is still unable to have 2FA-enable option, even it has security questions setup already.

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Still unable to turn on two-factor authentication even when the Set-up button is present

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