HT205075: Availability of two-factor authentication for Apple ID

Learn about Availability of two-factor authentication for Apple ID
MattY78

Q: Still unable to turn on two-factor authentication even when the Set-up button is present

The 'Setup Two-Factor Authentication' button is present on both my Macbook running OS X El Capitan and iPhone 6S running iOS 9.0.2, but when I click on it on either device I get the message 'Two-factor authentication is not available for your Apple ID at this time'. Anyone else getting this. I thought the setup button only appears once it's available for you to set it up.

iPhone 6s, iOS 9.0.2

Posted on Oct 15, 2015 3:23 AM

Close

Q: Still unable to turn on two-factor authentication even when the Set-up button is present

  • All replies
  • Helpful answers

first Previous Page 4 of 6 last Next
  • by zinacef,

    zinacef zinacef Mar 22, 2016 6:21 AM in response to JimmyCMPIT
    Level 5 (4,005 points)
    Applications
    Mar 22, 2016 6:21 AM in response to JimmyCMPIT

    Same for me - not available, but I'll stick with two-step verification for the time being.

  • by alanplum,

    alanplum alanplum Mar 22, 2016 6:28 AM in response to zinacef
    Level 1 (0 points)
    Mar 22, 2016 6:28 AM in response to zinacef

    Make sure you turn off 2SV using appleid.apple.com, but turn on 2FA from A DEVICE.

     

    I noticed that turning off 2SV on the web, only offered 2SV to turn on , but the device offers 2FA.

     

    It's in the iOS 9.3 release notes that ALL iCloud accounts are now enabled for 2FA.

  • by MajorIP4,

    MajorIP4 MajorIP4 Mar 22, 2016 7:22 AM in response to alanplum
    Level 1 (33 points)
    Apple Music
    Mar 22, 2016 7:22 AM in response to alanplum

    alanplum wrote:

     

    Make sure you turn off 2SV using appleid.apple.com, but turn on 2FA from A DEVICE.

     

    I noticed that turning off 2SV on the web, only offered 2SV to turn on , but the device offers 2FA.

     

    It's in the iOS 9.3 release notes that ALL iCloud accounts are now enabled for 2FA.

    Yes I did that since you cannot enable two factor via the website. But that does not solve my issue.

  • by alanplum,

    alanplum alanplum Mar 22, 2016 7:25 AM in response to MajorIP4
    Level 1 (0 points)
    Mar 22, 2016 7:25 AM in response to MajorIP4

    Strange.

     

    All I can leave you with is this...an extract from the iOS 9.3 release notes.

     

    "Two-factor authentication is now available for all iCloud accounts"

  • by MajorIP4,

    MajorIP4 MajorIP4 Mar 22, 2016 7:26 AM in response to alanplum
    Level 1 (33 points)
    Apple Music
    Mar 22, 2016 7:26 AM in response to alanplum

    alanplum wrote:

     

    Strange.

     

    All I can leave you with is this...an extract from the iOS 9.3 release notes.

     

    "Two-factor authentication is now available for all iCloud accounts"

    Yes thank you.

     

    Not sure why when I try to enable I get the "other devices not ready yet" and "credit card not on file".

  • by gregory202,

    gregory202 gregory202 Mar 22, 2016 2:50 PM in response to MajorIP4
    Level 2 (263 points)
    Mar 22, 2016 2:50 PM in response to MajorIP4

    contacted apple senior advisor, two conditions that Apple does not seem to advertise.

    1 credit card on file

    2 every device is locked with passcode.

  • by MajorIP4,

    MajorIP4 MajorIP4 Mar 22, 2016 2:59 PM in response to gregory202
    Level 1 (33 points)
    Apple Music
    Mar 22, 2016 2:59 PM in response to gregory202

    gregory202 wrote:

     

    contacted apple senior advisor, two conditions that Apple does not seem to advertise.

    1 credit card on file

    2 every device is locked with passcode.

    I Also talked to senior Engineer at Apple and if on family plan and only a member and not organizer, you will get the other devices warning.

    Just turn on anyway and it will work. They may have to update their support site with these changes according to Apple.

  • by zinacef,

    zinacef zinacef Mar 22, 2016 3:16 PM in response to gregory202
    Level 5 (4,005 points)
    Applications
    Mar 22, 2016 3:16 PM in response to gregory202

    gregory202 wrote:

     

    contacted apple senior advisor, two conditions that Apple does not seem to advertise.

    1 credit card on file

    2 every device is locked with passcode.

    It boggles my mind that a credit card needs to be on file.  Other providers use two-step authentication, I utilize it, and no credit card is needed.

  • by gregory202,

    gregory202 gregory202 Mar 22, 2016 5:23 PM in response to zinacef
    Level 2 (263 points)
    Mar 22, 2016 5:23 PM in response to zinacef

    If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

  • by zinacef,

    zinacef zinacef Mar 22, 2016 7:58 PM in response to gregory202
    Level 5 (4,005 points)
    Applications
    Mar 22, 2016 7:58 PM in response to gregory202

    gregory202 wrote:

     

    If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

    Wasn't asking, only venting but thanks for the opinion anyway.

     

    I was able to activate 2FA without entering my credit card.  It's rather simple.  When the pop-up message appears, just hit proceed anyway, and you'll be in.

     

    Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

  • by gregory202,

    gregory202 gregory202 Mar 23, 2016 3:51 AM in response to zinacef
    Level 2 (263 points)
    Mar 23, 2016 3:51 AM in response to zinacef

    zinacef wrote:

     

    gregory202 wrote:

     

    If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

    Wasn't asking, only venting but thanks for the opinion anyway.

     

    I was able to activate 2FA without entering my credit card.  It's rather simple.  When the pop-up message appears, just hit proceed anyway, and you'll be in.

     

    Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

    I know you weren't asking - you know that better then me. I would be discouraged using 2FA without cc, simply because recovery may be impossible...

  • by MajorIP4,

    MajorIP4 MajorIP4 Mar 23, 2016 3:56 AM in response to gregory202
    Level 1 (33 points)
    Apple Music
    Mar 23, 2016 3:56 AM in response to gregory202

    gregory202 wrote:

     

    zinacef wrote:

     

    gregory202 wrote:

     

    If i were you I would ask Apple about policy decisions and not me, but my understanding of 2FA that unlike 2SV Apple wants to have recovery ability, cc would be one of the best methods of recovery verification to them, short of driver licence. Since driver licence is not needed for Apple id's I can easily see sense in that. Another thing if you are comparing to Google or Yahoo, those could care less if you do not recover your email. And you can always go back to 2SV, without credit card. For me that was breaking point so no 2FA here.

    Wasn't asking, only venting but thanks for the opinion anyway.

     

    I was able to activate 2FA without entering my credit card.  It's rather simple.  When the pop-up message appears, just hit proceed anyway, and you'll be in.

     

    Suffice it to say, I didn't like the fact I had to leave a credit card on file so I reverted to 2SV.

    I know you weren't asking - you know that better then me. I would be discouraged using 2FA without cc, simply because recovery may be impossible...

     

    With 2FA if you don't have your recovery key its the same. In my case my wife who is a member on my family plan does not have a cc on file since Apple separates the account for iCloud.

  • by fromsouth,

    fromsouth fromsouth Mar 23, 2016 6:42 PM in response to MajorIP4
    Level 5 (4,806 points)
    iCloud
    Mar 23, 2016 6:42 PM in response to MajorIP4

    .

  • by s2s,

    s2s s2s Mar 23, 2016 9:59 PM in response to gregory202
    Level 1 (27 points)
    iPhone
    Mar 23, 2016 9:59 PM in response to gregory202

    It looks like if other family members are all using organizer's Credit Card as payment method, they can't enable 2FA unless they enter their own Credit Card too.

     

    But what about child's Apple ID? They don't have personal Credit Card so they can't enable 2FA?

  • by LACAllen,

    LACAllen LACAllen Mar 23, 2016 11:20 PM in response to s2s
    Level 5 (4,884 points)
    iCloud
    Mar 23, 2016 11:20 PM in response to s2s

    A credit card on file IS NOT a requirement. Note the word *if* below.

     

    It is a recommendation that may allow a user to recover their 2FA protected account faster in the event of a forgotten password..

     

     

    Screen Shot 2016-03-24 at 2.17.22 AM.png

first Previous Page 4 of 6 last Next