HT205075: Availability of two-factor authentication in iOS 9 and OS X El Capitan

Learn about Availability of two-factor authentication in iOS 9 and OS X El Capitan
MattY78
Level 1 (15 points)

Q: Still unable to turn on two-factor authentication even when the Set-up button is present

The 'Setup Two-Factor Authentication' button is present on both my Macbook running OS X El Capitan and iPhone 6S running iOS 9.0.2, but when I click on it on either device I get the message 'Two-factor authentication is not available for your Apple ID at this time'. Anyone else getting this. I thought the setup button only appears once it's available for you to set it up.

iPhone 6s, iOS 9.0.2

Posted on Oct 15, 2015 3:23 AM

Close
MattY78

Q: Still unable to turn on two-factor authentication even when the Set-up button is present

  • All replies
  • Helpful answers

first Previous Page 6 of 6

  • by adam_d,

    adam_d adam_d May 22, 2016 4:23 AM in response to naftali1
    Level 1 (4 points)
    May 22, 2016 4:23 AM in response to naftali1

    Thanks naftali1 !

     

    Also - answers have to be 3 chars or longer - there is a warning you may see briefly. Very briefly

  • by T-Will,

    T-Will T-Will May 25, 2016 10:46 PM in response to MattY78
    Level 1 (9 points)
    iCloud
    May 25, 2016 10:46 PM in response to MattY78

    I have a Mac that shows the "device is trusted and can receive Apple ID verification codes", but a verification code never pops up on it. My iPad/iPhone do receive codes fine though. I even tried removing my Mac as a trusted device, it prompted me to sign into iCloud again, but 2FA codes still don't show up on it.

     

    Also, is there a way to enable 2FA on an Apple Watch?

  • by fromsouth,

    fromsouth fromsouth May 26, 2016 7:30 AM in response to T-Will
    Level 5 (4,801 points)
    iCloud
    May 26, 2016 7:30 AM in response to T-Will

    Two factor enabled not on the device, but on the account. Apple watch is not on the list of the devices that can be trusted devices.

    "

    Trusted devices

    A trusted device is an iPhone, iPad, iPod touch, or Mac using iOS 9 or OS X El Capitan that you've already signed in to using two-factor authentication. It’s a device we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser."

  • by T-Will,

    T-Will T-Will May 26, 2016 7:32 AM in response to fromsouth
    Level 1 (9 points)
    iCloud
    May 26, 2016 7:32 AM in response to fromsouth

    Thanks! My bigger issue is 2FA codes not showing on my Mac though. :-/

first Previous Page 6 of 6