My system is running v slow/ keeps crashing/ and dead slow most times
Please run EtreCheck and post the report here.
Download it, open Downloads folder, click on it to open, select”Open” in the dialog to run it’
Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste it when you reply.
Hey babitta ssharma,
Sorry to hear that your Mac is running slow. Let's see if we can get this sorted out.
I would start with the troubleshooting outlined in the articles below. It will walk you through checking to see if you have enough ram, see if you have enough space on your hard drive and check for a process in Activity monitor that may be running away. This is about isolating the issue, so be prepared that this may take some time.
OS X El Capitan: If your Mac runs slowly
https://support.apple.com/kb/PH22145
Use Activity Monitor on your Mac
https://support.apple.com/en-us/HT201464
Apps can affect Mac performance, battery runtime, temperature, and fan activity
https://support.apple.com/en-us/HT203184
Take care
I Am so done with this stupid mac. But thx guys for the help.
I Am so close to firmat the hard disk but i dont know how to format the hard drive
ANy chance u can guide me
hi Dominic23
this is the result of etrecheck
EtreCheck version: 2.5.5 (215)
Report generated 16/10/2015, 00:26
Runtime 3:36
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2010)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
[Click for upgrade instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 581 - SN = 9G0140M9JD3MA
Video Information: (What does this mean?)
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: (What does this mean?)
OS X El Capitan 10.11 (15A284) - Time since boot: about 10 hours
Disk Information: (What does this mean?)
Hitachi HTS545025B9SA02 disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (66.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information: (What does this mean?)
Apple Inc. Built-in iSight
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
System Launch Agents: (What does this mean?)
[killed] com.apple.BezelUI.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.FolderActionsDispatcher.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rtcreportingd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
15 processes killed due to insufficient RAM
System Launch Daemons: (What does this mean?)
[killed] com.apple.awdd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.system_installd.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
10 processes killed due to insufficient RAM
Launch Agents: (What does this mean?)
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
User Login Items: (What does this mean?)
None
Other Apps: (What does this mean?)
[running] com.apple.iBooksAuthor.48032 - Invalid signature!
[running] com.apple.xpc.launchd.oneshot.0x10000001.Google Chrome
[running] com.apple.xpc.launchd.oneshot.0x10000008.EtreCheck
Internet Plug-ins: (What does this mean?)
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 19.0.0.207 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.207 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: (What does this mean?)
extension
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: (What does this mean?)
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 183.10 GB
Destinations:
Untitled [Local]
Total size: 159.70 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 159.70 GB < (Disk used 183.10 GB X 3)
Top Processes by CPU: (What does this mean?)
5% mdworker(15)
3% hidd
2% Google Chrome
1% Google Chrome Helper(6)
1% loginwindow
Top Processes by Memory: (What does this mean?)
844 MB Google Chrome Helper(6)
445 MB kernel_task
242 MB mdworker(15)
180 MB Google Chrome
102 MB Messages
Virtual Memory Information: (What does this mean?)
319 MB Free RAM
3.94 GB Used RAM (1.25 GB Cached)
74 MB Swap Used
Diagnostics Information: (What does this mean?)
Oct 15, 2015, 11:37:41 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-10-15-233741_[ redacted].cpu_resource.diag [Click for details]
Oct 15, 2015, 01:32:49 PM Self test - passed
Oct 15, 2015, 01:13:10 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-10-15-131310_[ redacted].cpu_resource.diag [Click for details]
Oct 15, 2015, 03:31:59 AM /Library/Logs/DiagnosticReports/Activity Monitor_2015-10-15-033159_[redacted].hang
Oct 15, 2015, 03:02:25 AM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-10-15-030225_[redacted].cpu_resource.diag [Click for details]
Oct 15, 2015, 02:13:00 AM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-10-15-021300_[redacted].hang
Uninstall Trusteer software.
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
YouTube video
http://www.youtube.com/watch?v=Oxz-EW8Gceo
Remove CleanMyMac.
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-3
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
RAM
Upgrading RAM to 8GB will help.
my system is very slow
