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MacBook Pro El Capitan Freezes on Boot Up

Background

I put my Mac to sleep, then realized not long after that I needed to do something else on it. I opened it back up and had a black screen and it wouldn't seem to wake back up. I pressed a few keys, waited a bit, still nothing. So I did a hard shut down (perhaps a mistake...). When I turned it back on, I could get to my user and enter my password to log in, but the loading bar would get about 2/3 the way and freeze. I have tried this multiple times.


Solutions I have tried and their results

  • Boot into Safe Mode: log into user, loading bar gets nearly complete, then freeze on blank grey screen
  • Boot into Recovery Mode: Apple logo appears with loading bar, bar gets most of the way done, then freeze on blank grey screen
  • Boot into Online Recovery Mode: Progress bar beneath spinning globe will complete, then freeze on blank grey screen
  • Boot into Single-User Mode: Message below shows up, goes away, Apple logo appears, then back to user login, it will not remain in Single-User Mode

BuildUser() : error buildng a user of type 0x20010008

Boot into Verbose Mode: Message below shows up, goes away, Apple logo appears, then back to user login, will not remain in Verbose Mode

efiboot loaded from device: Acpi(PNP0A03,0)/Pci(1FI2)/SATA(0,0)/HD(Part3,Sig18FEFC5E-22A8-4067-9D14-5B048F4 542BD)

efiboot file path: \System\Library\CoreServices\boot.efi

BuildUser(): error building a user of type 0x20010008

Reset PRAM: no effect


Any help would be much appreciated. Thanks!

MacBook Pro (15-inch Late 2011), OS X El Capitan (10.11)

Posted on Oct 15, 2015 12:41 PM

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Question marked as Best reply

Posted on Oct 21, 2015 12:45 PM

I ended up taking my MBP to a certified Apple Specialist. They replaced the MLB (main logic board) which solved the issue. The replacement was covered under an Apple Repair Extension program (http://www.apple.com/support/macbookpro-videoissues/), and thus was free of charge.

2 replies

MacBook Pro El Capitan Freezes on Boot Up

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