kots alk

Q: i cant sync my new apps to itunes!  i cant transfer purchases from my 6s to itunes!! what the h***

I recenty bought the 6s , i updated my itunes and my phone too. when i connect it , i try to sync and transfer my applications to itunes , and it cant tranfer them. it does nothing!.

i also tryied to set up as new, and download some free apps just to check and it cant transfer even the free apps.

i tryied to re-install itunes , i tried on my laptop too... nothing!

i even tried to a friends macbook pro.. nothing!

HOW IS THIS POSSIBLE GOD!

 

transfer purchases -   no!

Posted on Oct 16, 2015 2:20 AM

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Q: i cant sync my new apps to itunes!  i cant transfer purchases from my 6s to itunes!! what the h***

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  • by turingtest2,

    turingtest2 turingtest2 Oct 17, 2015 6:00 AM in response to kots alk
    Level 10 (85,813 points)
    iPod
    Oct 17, 2015 6:00 AM in response to kots alk

    A feature introduced with iOS 9 referred to as app thinning or app slicing allows each device to download only the code and resources needed by that device, resulting in smaller downloads and better use of storage on the device. As a consequence the device no longer holds the universal version of the app that could be installed on any device so transferring apps is no longer supported. Hopefully Apple will make some changes to the way this works, but in the meantime you can download past purchases from iTunes and/or enable automatic downloads of app purchases to make sure that iTunes always has the apps that you want on your device. As long as you make sure all apps are present and updated in iTunes before attempting a restore there should be no loss of data.

     

    tt2

  • by alex_h1,

    alex_h1 alex_h1 Oct 17, 2015 6:04 AM in response to kots alk
    Community Specialists
    Oct 17, 2015 6:04 AM in response to kots alk

    Hi kots alk,
     

    Thank you for contributing to the Apple Support Communities. 
     

    If I understand right, you can't transfer apps from your iPhone 6s to the latest version of iTunes using the "Transfer Purchases" option. It sounds like you've used this feature in the past, and I know it can be frustrating when features don't work as expected.
     

    You can transfer other types of iTunes Store content (like music or podcasts) to your computer using "Transfer Purchases," but apps no longer transfer in iOS 9 and the latest version of iTunes (12.3).
     

    Instead of transferring apps to your computer, you might want to back up your iPhone to iCloud. See How to back up your devices using iCloud or iTunes. (You can still back up with iTunes, too. It's always a good idea to keep multiple backups.)
     

    To keep apps on your computer, download them to your iTunes library by finding them in the App Store and clicking the "Get" button. After this, you'll be able to manage them in iTunes and sync them to your iPhone if needed. For help with syncing see Sync your iPhone, iPad, and iPod with iTunes using USB
     

    Also, you can re-download past purchases on both your computer and iPhone:
     

    On your computer

    1. Open iTunes.
    2. Go to the App Store.
    3. Under Quick Links, click Purchased.

    On your iPhone, iPad, or iPod Touch

    1. Tap App Store.
    2. Tap Updates.
    3. Tap Purchased.

    From About the App Store


    For more information on downloading past purchases, see Redownload or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer

     

     

     

    All the best. 

  • by Nigel82,

    Nigel82 Nigel82 Oct 17, 2015 7:48 AM in response to alex_h1
    Level 1 (0 points)
    Oct 17, 2015 7:48 AM in response to alex_h1

    That pretty annoying .... What I have taken from this is that unless you update your apps on your PC (which I don't do that often), you have to download the updates to every device you have?  There is no way to download on an iPhone, sync the updates to the PC and then install it on say an iPad??

     

    Again unless you have updated the apps on the PC, if you need to restore you have to download the apps again?

  • by turingtest2,

    turingtest2 turingtest2 Oct 17, 2015 7:49 AM in response to Nigel82
    Level 10 (85,813 points)
    iPod
    Oct 17, 2015 7:49 AM in response to Nigel82

    Yes.

     

    tt2