El Capitan spotlight broken

I upgraded to El Capitan on my work iMac and immediately noticed Spotlight is now broken.


In the office we use a reference number system whereby we name our files in the format as xxxx-xx-xx. I've noticed that when I search using Spotlight, be it in the Spotlight window, Mail.app search box, Finder search box or wherever there is a search field and Spotlight is involved I get no search results if the search string is over 8 characters long and contains a special character like a dash, a period or forward slash for example. An @ symbol is fine however.


As an example if I run a search in Mail for an email containing '1234-56-78' I get NO results returned. If however I remove one of the dashes (doesn't matter which one) I get results appearing. The same happens if I remove both dashes.


Again in Mail; If I search for 'john.appleseed@apple.com' I get no results returned. If I remove the period between 'john' and 'appleseed' I get results.


While testing this as I type it does not seem fully related to 8 characters length although this is when is it most prevalent. It seems its mainly related to special characters and Spotlight not handling them very well.


Can someone create a folder on their desktop called '1234-56-78' and then try searching for it using both Spotlight and a search via a Finder window and let me know you're results? If you get no results try taking out a dash and see what happens.


I've reindexed Spotlight about 5 times and have now filed a bug report with Apple.

iMac, OS X El Capitan (10.11)

Posted on Oct 16, 2015 3:19 AM

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73 replies

Oct 16, 2015 4:44 AM in response to Stuart Luff

Stuart Luff wrote:

Can someone create a folder on their desktop called '1234-56-78' and then try searching for it using both Spotlight and a search via a Finder window and let me know you're results? If you get no results try taking out a dash and see what happens.

I tried that. For the Spotlight window I get a single 'top hit,' which is a math result (1234-56-78=1,100). Basically, as long as there are just numbers & the dash, Spotlight interprets it as an equation.


For the Finder window version I get no hits unless I select 'Filename > Name matches 1234-56-78' from the choices rather than 'everything.' If I select Name matches 1234-56-78 then I do get the folder in the Finder window results.


I do not normally have "Folders" checked in System Preferences > Spotlight > Search Results. When I check Folders in that preference I do get the folder in the Spotlight search results. So I'm just guessing, but I suspect you do not have Folders checked in your Spotlight preferences.

Oct 16, 2015 5:01 AM in response to R C-R

I have everything checked in the list. I used folders as an example as well as emails. If I do a search for '1234-56-78' nothing at all appears. If I remove a dash so its says 123456-78 for example then the folder 1234-56-78 appears. Same happens system wide. Even in third party apps. If Im using InDesign to place an image inside a design layout and click File>Place. The import window opens as it should, if i do a search for an image containing special characters however the same problem occurs. No results or at least incredibly inconsistent results. I effectively cannot work now as my whole workflow involves hundreds of thousands of files with reference numbers I need to search for.

Oct 23, 2015 2:45 PM in response to Stuart Luff

Can someone create a folder on their desktop called '1234-56-78' and then try searching for it using both Spotlight and a search via a Finder window and let me know you're results? If you get no results try taking out a dash and see what happens.

I've done that!


I have clean install of El Capitan. I did not upgrade from a previous version.


command-space immediately showed the folder as the top hit. When I tried again, circa 2 minutes later, I get a math result as the top hit but the folder named 1234-56-78 still showed up but more towards the bottom.


Using command-F I get nothing. Yup, just a blank window even if I populate the comments portion of the get info window for the folder.


*If I search with quotes around folder name it comes up as a top hit everywhere.

Oct 26, 2015 3:00 AM in response to LostAccount

Apple have requesting diagnostic results from me after running a few tests so lets hope it gets fixed. The 10.11.1 update didn't fix it.


Another bug I've noticed in Mail is when in 'classic mode/view' if I resize the Inbox in the top half of the mail window when there is only about 4 or 5 emails in it those emails get literally squashed upwards into nothing. Then when I click anywhere in the Inbox window they reappear as they should. Apples software REALLY is getting worse.

Oct 26, 2015 3:18 AM in response to Stuart Luff

Stuart Luff wrote:

Another bug I've noticed in Mail is when in 'classic mode/view' if I resize the Inbox in the top half of the mail window when there is only about 4 or 5 emails in it those emails get literally squashed upwards into nothing. Then when I click anywhere in the Inbox window they reappear as they should. Apples software REALLY is getting worse.

I have always used classic view for Mail but I can't reproduce that behavior either.

Oct 26, 2015 8:35 AM in response to R C-R

I've definitely got a duff install then because Finder windows also don't remember where I was last within the window. I have folders with hundreds of items in them and every time i open one I have to scroll right down from the top to get to where i was last time. Before the windows used to remember my last location. Its little things like these that destroy peoples workflows. My work is piling up because I can't search for anything and when I manually look for files Im scrolling much more than I should have to. OSX is a disaster since Yosemite 😠

Nov 4, 2015 12:51 PM in response to Stuart Luff

Stuart I feel your pain and I am right there with you. I do design work for a company and we have many brands and 1,000's of images. I've been really inconvenienced by this sloppy OS update Apple has botched.


My Adobe CS5 keeps crashing at random times from all programs.


I have no working search in spotlight or most importantly from the finder and program finder.


REALLY regretting doing this update.

Nov 4, 2015 1:06 PM in response to ddj82

CS5 is not supported in Yosemite, not by apple, not by adobe. While that is the case there are a few things you can try


• Make sure you are using the correct JAVA version

https://support.apple.com/kb/DL1572?viewlocale=en_US&locale=en_US


• boot the application from the applications folder holding down SHIFT+CTRL+ALT+CMD and reset the preferences (this will not work on a shortcut of the app

or the dock icon)


• Create a new administrator account and boot into that account


• Restore to a previous OS if you have a Time Machine Backup.



- all that aside my spotlight use is clunky and slow as molasses in both 10.11 and 10.11.1

Nov 4, 2015 4:41 PM in response to JimmyCMPIT

JimmyCMPIT wrote:

- all that aside my spotlight use is clunky and slow as molasses in both 10.11 and 10.11.1

It seems to depend a lot on how many categories System Preferences > Spotlight > Search Results is set to search, if "Allow Spotlight Suggestions in Spotlight and Look up" is enabled, what is excluded in the Privacy tab, & even the history & extent of previous searches.


For example, if it is set to allow any searches that include drives that have spun down, there may be a lag while they spin up. Any search that includes fetching up-to-date data from the web can cause a delay. The new "natural language" capability also seems to be adaptive & takes less time to decide what you mean the more you use it. I have also noticed that restarting into safe or recovery mode and/or reindexing the Spotlight database can clobber the response time.


It is as if there are caches or something that have to be built/rebuilt before it starts to perform reasonably well, if that makes any sense.

Nov 5, 2015 11:58 AM in response to R C-R

Same here, just jumping on this train. Our Spotlight feature has been busted since Yosemite update on one server and it's working just fine on a different server. They are Identical setups and now updated to El Cap 10.11.1 and Server 5.0.15. Just a completely unacceptable mess not being able to search our servers at work in an industry that needs that basic functionality every day. We've had Apple Techs, Freelance Techs take a look at it to no avail. Trying to find the time to completely wipe it out while maintaining workflow is very challenging. Spotlight is a complete waste of time and money. Very disappointing and inadmissible.

Nov 6, 2015 3:48 AM in response to Stuart Luff

Just to update you here I also get this problem on my home iMac 27" with completely different set up and spec. I've been too busy to look into it properly. As such I won't be upgrading the family MacMini for a while. Sometimes I wish I had simply stuck with Snow Leopard. Rock solid and no issues. Mavericks was bad, Yosemite was terrible and El Cap is the worst OSX ever. I very much doubt I'll be upgrading to whatever comes next (and i've been using Macs since the 90s).


I'll report back here if Apple confirm to me that they believe its been fixed in an update and I'll let you know if I think it has. I've submitted a few reports in the past and they have eventually fixed them but really, something like this on one of El Caps main selling points is just incredibly poor.

Nov 25, 2015 12:55 PM in response to Stuart Luff

We're having similar problems, Spotlight cannot find anything dated between April and November this year. The instructions we found online to get it to re-index the hard drive down't seem to work either [adding the HD to the Spotlight Preferences Privacy window then removjng it]. If anyone knows how to get Spotlight to perform a re-index we'd be very grateful.

Dec 26, 2015 5:40 AM in response to Stuart Luff

I have a different Spotlight problem. When I search for a partial name of a file (File name: This is truly unbelievable; search phrase: truly), I get no results. The search by name function only works with an exact match of the entire file name. I can't get Spotlight to search by name contains. I also cannot get Spotlight to search contents.


I used TinkerTools System and discovered that the Spotlight index is gone. I have no idea how that happened. I hope rebuilding it will end the problems.

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El Capitan spotlight broken

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