HT204570: Get help with your iCloud Photo Library

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Q: Why don't my devices synchronize when I delete a photo on either my MacBook or my iPhone. They should all synchronize through iCloud..

Why don't my devices synchronize when I delete a photo on either my MacBook or my iPhone. They should all synchronize through iCloud..

Posted on Oct 16, 2015 1:24 PM

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Q: Why don't my devices synchronize when I delete a photo on either my MacBook or my iPhone. They should all synchronize through iClo ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 16, 2015 2:48 PM in response to iHolt
    Level 10 (103,728 points)
    Apple TV
    Oct 16, 2015 2:48 PM in response to iHolt

    Welcome to the Apple Community.


    Please start by telling us your “iCloud Photo Library” and “My Photo Stream” settings on all of your devices. (Settings > Photos & Camera on your iOS device and Photos > Preferences > iCloud on your Mac)


    Please also advise if there is any ongoing sync activity on any of your devices (Activity includes uploading, updating, downloading or preparing).


    Activity-Mac.jpg

     

    Activity-iOS2.jpg


    If you have activity in any of these places, how long has it been like this.