Parallels Desktop could not be installed or started. Problem ID: 15380

Note that the referenced KB was finalized before the release of El Capitan, which is a lot more resistant to third party software needing root access. Which version of Parallels are you using? The latest is Parallels 11.

hi I'm trying to download parallels 8 on el capitan. and i am getting the same error message.

can you help?

thanks

MQKhan wrote:

hi I'm trying to download parallels 8 on el capitan. and i am getting the same error message.

can you help?

thanks

You need to upgrade to Parallels 11.

is that a must or can parallels 8 still be installed.

also will i have to pay for 11 as i have already purchased version 8?

MQKhan wrote:

is that a must or can parallels 8 still be installed.

also will i have to pay for 11 as i have already purchased version 8?

You will need to talk with parallels for the possible upgrade options. You are already having problems with version 8 and probably won't have a smooth road ahead if you try to stay with 8.

Mad.louis1985 wrote:

Parallels Desktop could not be installed or started. Problem ID: 15380

How do i fix this error? The software website error code link http://kb.parallels.com/en/114703

My macbook pro settings

OS X El Capitan 10.11

2.9 GHz Intel Core i7

8 gb memory

Intel HD Graphics 40000 1536 mb

Issue with installing Parallels VM software. Here is the error message.

You did not specify which Parallels you are trying to install. You can not expect old version of software to run on the latest OSX.

MQKhan wrote:

is that a must or can parallels 8 still be installed.

also will i have to pay for 11 as i have already purchased version 8?

To go from Parallels Desktop 8 to 11 is Full Price.

From their website…

Note for Parallels Desktop 8 for Mac users

According to our licensing policy, an upgrade to Parallels Desktop 11 for Mac is supported from the following versions only:

Parallels Desktop 9 for Mac

Parallels Desktop 9 for Mac Upgrade

Parallels Desktop 10 for Mac

Parallels Desktop 10 for Mac Upgrade

I found the answer in a Korean blog that works perfectly. Restart the computer in recovery mode by holding down Command+R Be patient while the computer enters recovery mode. Select the language you want to use and then in the menubar, select Utilities, and then select Terminal. In the Terminal.app, type:

csrutil disable

You will see a message that states: "Successfully disabled System Integrity Protection. Please restart the machine for the changes to take effect."

Then reboot your computer and install Paralles 8 without any problems.

If you want to enable the System Integrity Protection when you are all done installing Parallels 8, then reboot in recovery mode as discussed above and when you get to the terminal.app part, type:

csrutil enable

Whether one can actually install Parallels 8 would not be the issue for me. I would imagine there have been improvements in 9 and 10.

The issue for me is the cost. I just spent $2,000.00 on the latest MacBook with all available options and various accessories, and would prefer to save some money on third-party applications that I have already purchased and have valid licenses. I don't need the latest programs -- I just need what's been working for the past few years to continue working as expected. For those who don't mind spending the extra bucks just to have the latest programs, they deserve to enjoy the latest and greatest. I'm happy just having the latest MacBook. 🙂

You'll need, at minimum, version 9. It was the last version capable of working with El Capitan. You should buy the latest version though.