Forgot to erase content on old iphone

I Recently sold my wives old iPhone 5s however I stupidly forgot to erase the old contents. i have obviously contacted the customer to ask them to do the decent thing and erase all content however I wonder if there is s a way that I can login to her iCloud and clear the phone to be on the safe side?

Posted on Oct 17, 2015 12:15 AM

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1 reply

Oct 17, 2015 9:21 AM in response to flacky2000

The following quote from What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support has instructions on what should be done.

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage.
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.

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Forgot to erase content on old iphone

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