I can receive messages, email on my watch from a family member but not digital touch. We have checked settings on his watch and mine and there is nothing apparent wrong. Can anybody help. He can receive DT from me. I am using a 6 and he is using a 5C.
Apple Watch, iOS 9.0.2
After pairing Apple Watch with an iPhone, you may need to wait an hour or more before you can receive a Digital Touch.
iPhone > Settings > Messages > Send & Receive > scroll down to Start New Conversations From > choose your iPhone phone number.
iPhone > Settings > iMessage > toggle off / on again.
To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off. To restart: press and hold the side button until you see the Apple logo.
If your friends can't send a Digital Touch to you, ask them to follow the same instructions (send them a link to this thread).
More help here: Use Digital Touch - Apple Support
JJonathan thank you. I followed these instructions but without success. The only discrepancy I can spot is that I have all my contacts set up preceeded with the international dialing code because I travel. My card in contacts is not set up in this way. Which would you advise is best? Thanks for your help!
Banak wrote:
I followed these instructions but without success.
Has your family member also followed the same steps (including checking that your contact card in Contacts on their iPhone contains your iPhone phone number and your Apple ID email address)?
I Think so but because he is on shifts I can't check until tomorrow. Thank you for your speedy response. Nik
You're welcome, Nik!
It is definitely worth checking, as these steps have resolved similar issues for others.
Receiving digital touch
