Rabs

Q: Can't change my my home/work address in contacts.

For some reason every time I try to edit my home and work address for my own contact it won't change.

 

I can't delete incorrect addresses either, does anyone else seem to have this problem or know of a fix?

iPhone 6s, iOS 9.0.2

Posted on Oct 17, 2015 4:02 PM

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Q: Can't change my my home/work address in contacts.

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  • by sberman,

    sberman sberman Oct 17, 2015 4:19 PM in response to Rabs
    Level 8 (39,178 points)
    Oct 17, 2015 4:19 PM in response to Rabs

    Might you have restrictions set?

     

    Check Settings > General > Restrictions

  • by Rabs ,

    Rabs Rabs Oct 18, 2015 4:44 AM in response to sberman
    Level 1 (1 points)
    Oct 18, 2015 4:44 AM in response to sberman

    Hi sberman, I've tried this but to no avail... Really stuck on this one!

  • by PhilWh,Helpful

    PhilWh PhilWh Nov 19, 2015 12:15 PM in response to Rabs
    Level 1 (14 points)
    iBooks
    Nov 19, 2015 12:15 PM in response to Rabs

    I came across this because I ran into an issue where I asked Siri to remind me to get something when I got home and she said she didn't know where I lived.  sigh.  Really Siri?  How is this possible when I know I've put my address in my contact card.  So...on to Contacts I went to update my address that has somehow slipped out.   However, I found though that I couldn't update my main contact card with anything.  That's strange.  What the fix was for my particular issue was that I think I had clicked in Facebook settings at some point and said to Update all Contacts.  When it did that, I bet it replaced my usual contact  card with FaceBook's  info or something along those lines.  This made sense because when I was trying to edit my address/phone on my contact card I did see several FB icons.  To "fix" this I went into Settings > Mail, Contacts, Calendars.  I went to the Contacts section and I clicked on My Info.  I found my old contact card once I searched on my name so I just switched it to that.  I guess the one that FB installs can't be edited?

  • by stanward,

    stanward stanward Jul 25, 2016 7:39 AM in response to Rabs
    Level 1 (4 points)
    Jul 25, 2016 7:39 AM in response to Rabs

    I had a similar issue in that the Facebook contact was set as My Card.  Every time I clicked on My Card and edited it, it would create another contact.  I then tried to delete the offending card/contact and there was no option to do so.  It was driving me crazy.  Thanks to @PhilWh, I realized that in order to get rid of the undeletable contact, I needed to turn off Facebook having access to my Contact.  As soon I turned it off, the undeletable contact disappeared.  I have set My Card to a card that I am sure that I can edit, and all is good now.  I am going to wait to give FB access to my Contacts again.  I am not sure what the benefits are of having FB access my contacts.  Thanks @PhilWh.

     

    -Stan

  • by PhilWh,

    PhilWh PhilWh Jul 25, 2016 7:45 AM in response to stanward
    Level 1 (14 points)
    iBooks
    Jul 25, 2016 7:45 AM in response to stanward

    No problem, always happy to share what works!  Glad that worked for you.