Q: iphone 6
-
Oct 18, 2015 2:48 PMby Jason L,Hello Harriet,
Welcome to Apple Support Communities.
If I understand correctly, your iPhone 6 is out-of-warranty and you want to know how much it will cost to have it repaired. The service options and pricing are outlined in the article below.
iPhone Other Repair Options - Apple Support
Also, this article provides troubleshooting tips that may help you resolve the issue that you ran into when restoring your device.
Get help with iOS update and restore errors - Apple Support
Check for hardware issues
Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
- Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Make sure that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.
Take care.
