Vicktron

Q: Problems installing El Capitan

Spays there is an error installing El Capitan.  I have to keep restarting and it has an error every time and won't work.  How do I get out of installer?  I get get my computer back!,  Help!,  waaaaaaaaaaa!!

Mac mini, iOS 7.1.1

Posted on Oct 18, 2015 7:51 PM

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Q: Problems installing El Capitan

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  • by K Shaffer,

    K Shaffer K Shaffer Oct 18, 2015 8:15 PM in response to Vicktron
    Level 6 (14,350 points)
    Desktops
    Oct 18, 2015 8:15 PM in response to Vicktron

    You could try & see if the Startup Manager can see the older OS X on the HDD:

     

    How to choose a startup disk on your Mac - Apple Support

     

    You may try & see if by starting up in OS X Recovery, you can use the OS X Utilities

    and select a different startup volume (such as existing pre El Capitan OS X) from there.

     

    OS X: About OS X Recovery - Apple Support

     

    If there isn't an undamaged or existing original OS X version installed or available on

    the computer hard drive, the OS X Recovery may choose to try & get your original

    computer OS X. The older system should be there; but it may be damaged.

     

    If you have a time machine backup for the system previously running in the Mac before

    this failed upgrade attempt, you could use that to attempt to restore the former OS X.

    Various good ideas and suggestions are covered here:

    http://pondini.org/OSX/RecoveryHD.html

     

    Usually you can attempt a startup and force the mac to look for any OS X installed by

    use of keyboard command shortcuts. Startup shortcuts and others, are available.

     

    Startup key combinations for Mac - Apple Support

     

    Most other keyboard combinations for Mac:

    Mac keyboard shortcuts - Apple Support

     

    Hopefully these ideas may help. There are several possibilities so they may serve to

    confuse; read round the issue/topic before attempting.

     

    Good luck!

  • by lllaass,

    lllaass lllaass Oct 19, 2015 1:33 AM in response to Vicktron
    Level 10 (188,811 points)
    Desktops
    Oct 19, 2015 1:33 AM in response to Vicktron

    And what does the error message say?

  • by Vicktron,

    Vicktron Vicktron Oct 19, 2015 10:02 AM in response to lllaass
    Level 1 (0 points)
    Oct 19, 2015 10:02 AM in response to lllaass

    It says: OS X could not be installed on your computer.  File system verify or repair failed. Quit the installer to restart your computer and try again.

     

    I Can't do anything except restart and try again and it always fails. 

     

    The only prompts I have are the OS X Installer, file, edit, utilitipies, window.  None of these do anything to help me or I just don't know how.

     

    I Can't get back to the normal stem because it won't leave the error telling me it can't be installed.  My coverage with Apple Care has expired also.

     

    how do I fix this? Thanks!!