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External harddisk not compatible with Time Machine

I wanted to back up my files but when I plugged in my new external harddisk, a message "Are you sure you want to erase the backup disk “Seagate Backup Plus Drive”? Erasing will destroy all information on the disk and can’t be undone" appeared and did not allow me to back up my files on this external harddisk. Is there any way to make my Mac and the external hard disk to be compatible so that I can back up my files? Thanks!

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Oct 19, 2015 3:04 AM

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Posted on Oct 19, 2015 3:15 AM

check this video out at may help you a little, and understanding it , fast forward in to 1:05 ,the details you need is in there ,


best of luck 🙂


https://www.youtube.com/watch?v=UZsyzzfjwIg

4 replies

Oct 19, 2015 3:36 AM in response to OGELTHORPE

if you do use Journaled then the hard drive will only works in apple product like macbook Pro ,iMac,macbook air and so on

here watch this video to i think he has the same problem you do, see how he fixes it ,

https://www.youtube.com/watch?v=dWiRKi4PJpU

if you don't have anything on the hard drive then erase it and try to do the back up again it may work


and if you do have things on it then take them out , plug it into the macbook then open a new file in the macbook transfer all of information out into your MacBook makes sure you have all of it, then you can erase it, then transfer all of the information in the macbook back in to the hard drive so you won't lose anything



best of luck 🙂

External harddisk not compatible with Time Machine

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