14 Replies Latest reply: Nov 25, 2006 7:16 PM by william scott1
brownkid6945 Level 1 Level 1 (0 points)
I got it about a month ago and I I forgot to take it out of my pocket and it went through the washer. Will the warranty cover that? I was also reading something about a single incident coverage within 90 days...what does that mean?
  • brownkid6945 Level 1 Level 1 (0 points)
    I got it about a month ago and I I forgot to take it
    out of my pocket and it went through the washer.
    Will the warranty cover that? I was also reading
    something about a single incident coverage within 90
    days...what does that mean?


    So basically i have no options...except for maybe buying a new one or buying new hardware for my ipod
  • Dr. Serius Level 2 Level 2 (290 points)
    No it does not.

    The single incident coverage refers to phone help. You get one phone help for free unless you have applecare then you get more.

    TTFN

    Doc
  • Dr. Serius Level 2 Level 2 (290 points)
    There are some iPod repair shops on line that you might check out. They can give you an estimate for repairs. Might be cheaper just to replace it.

    TTFN

    Doc
  • PVZ Level 1 Level 1 (0 points)
    So basically i have no options...except for maybe
    buying a new one or buying new hardware for my ipod


    Honestly, what did you expect? Warranties cover defective products, not user error. Obviously electronics are not intended to be submersed in water. Sorry to hear about your loss, but it's a bit ridiculous to complain that you "have no options" except to buy a new one or pay for a repair!

    iBook G4   Mac OS X (10.4.8)   5G iPod 80 GB, 2G iPod Shuffle 1GB
  • giterdone Level 1 Level 1 (45 points)
    wow, does not sound like he is complaining, just just that he is restating what he just read in the last post that he does not have anyother option since the warranty does not cover water damage. He either has to get a new one or get it repaired. If it is a complaint, not a real strong one. Hey accidents do happen. He just wanted to know I bet.
    And by the way, there are warranties out there that do cover water damage in fact there are products that no matter what you do your piece of equipment is covered. Apple might not have that type of warranty, but you never know until you ask. I purchased a no fault warranty for my camera, I could drop it into the pool and take it to the store and they will replace it. I have a pair of expensive sunglasses that have a lifetime no fault replacement. So maybe not to crazy or ridiculious of a question. So cut him some slack.
  • Sakwilla Level 1 Level 1 (0 points)
    What more do you expect?
    Apple shouldnt have to replace your ipod cause of your stupidity.
    Just buy a new one and think before you do your washing!
  • giterdone Level 1 Level 1 (45 points)
    Kinda like swimming with a big old ray ahe mate: crikey cut some people some slack, of course you probably did not ever make a mistake. He had a question on the forum and asked it. Really does not need to be attacked.
  • brownkid6945 Level 1 Level 1 (0 points)
    Thanks for the support

    I wasnt trying to be a greedy person seeing if apple would cover my mistake. I asked the question because I wasnt sure about the warranty policy so i asked because all warranty's are different
  • Chris CA Level 9 Level 9 (77,970 points)
    Keep in mind that there almost no warranties (if any) that cover accidental damage, misuse or loss.
  • giterdone Level 1 Level 1 (45 points)
    I have an extended warranty that I am looking at now for my glasses which I purchased a sears optical. It states for any reason or fault, manufacture or user abuse they will be replaced at no questions asked.

    I am also looking at my extended warranty that I purchased for my computer at computers plus in my home time that states damage of anytype will be covered. user abuse to even lightning damage.

    My cross pen that says for anyreason it will be repaired or replaced no questions asked.

    My video camera with extended warranty. Also states for any reason. I was quoted by the owner of the camera store that this meant even if I ran over it with my car, he said yes. Two months later I dropped it into the water of a pool and it was replaced on the spot.

    My craftsman tools. I broke my screwdriver while using it as a prybar. Told the clerk and he said no problem they have a lifetime warranty.

    bet there are many others out there.

    Anybody else have any or heard of any???

    I am sure that there are many others.
  • william scott1 Level 4 Level 4 (1,345 points)
    I got the insurance on my cell phone. It says for whatever reason. It is from Altell and I have up to two times in a year that it can be replaced for damage. Customer abuse is just one of them. I really did run over it with my car. I was going to be late getting home, called the wife, put it down and then forgot where it was and backed up. Still kinda worked, but looked horrible. Called the phone insurance and before I could say hot darn, had a brand new phone for the 25 dollar service fee.

    Kids glasses used to, not sure if they still do from Pear Vision with a no fault warranty.
  • um Level 5 Level 5 (6,900 points)
    leica's passport is another good scheme (not lifetime though)

    when my camera slid off a chair onto concrete, the lens took the impact, the camera was second hand, but the lens was new and it cost a lot

    luckily it was still covered by passport, leica restored it to new condition for free
  • Chris CA Level 9 Level 9 (77,970 points)
    Perhaps I was a bit hasty saying no warranties.
    Few standard warranties cover this.

    All these "extended warranties" cost extra for the user and are nothing but profit for the company.

    A $30 warranty from Best Buy cost BB $10 and the rest goes to the insurance compnay.
    When you get your iPod (or whatever replced withthat warranty), BB gets it refunded in full from the insurance.
  • william scott1 Level 4 Level 4 (1,345 points)
    True they do profit, it is how insurance companies make their money. Don't like it, but my cell phone would cost me around 300 dollars to replace, and 25dollars replacement plus the 2.50 a month was well worth it to me. In some cases reccomend the extended warranty, others when you read them not. Really do have to like with anything read the small print. So many of us, me included don't and we are surprised when the company calls us on what we signed or aggreed to. I have started to read them all and have been becoming a better consumer. I do suggest that we all read the warranties and aggreements. We will all be happier and a heck of a lot less frustrated.