Q: photo library delete

I deactivated my icloud photo library on every device (iphone 6, ipad air 2, ipod touch 5, imac 21, macbook 15,) the photos should be deleted after 30 days, 3 days ago the 30 days where over and some photos where really gone, but there are still photos at icloud.com ,not on the devices!

if i try to delete the pics on icloud.com the error

"Löschen nicht möglich.Ein Objekt konnte aufgrund eines Serverfehlers nicht gelöscht werden."

"object cant be deleted server error"

apears.

internet connection is available. tried on different devices with different wifi connections.

icloud.com is reachable and no server error.

Who can help me?

Posted on Oct 19, 2015 1:06 PM

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Q: photo library delete

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by 8delahaut,

8delahaut Oct 20, 2015 1:31 PM in response to Schuffi
Level 1 (45 points)

Oct 20, 2015 1:31 PM in response to Schuffi

Get one devise with out photos on it
Plug it into your computer
Back up that device to ICLOUD
Go log into icloud
Check if there are photos
Let me know if these steps work.
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by Schuffi,

Schuffi Oct 20, 2015 2:00 PM in response to 8delahaut
Level 1 (16 points)

Apple Music

Oct 20, 2015 2:00 PM in response to 8delahaut

I Did. Photos still in iCloud Not on device. Same error When I try to delete pics on iCloud.
I'll try more tomorrow.
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by 8delahaut,

8delahaut Oct 20, 2015 2:08 PM in response to Schuffi
Level 1 (45 points)

Oct 20, 2015 2:08 PM in response to Schuffi

sorry i couldn't help you fix the problem right away. I will keep trying to see if anything else works.
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by Schuffi,

Schuffi Oct 21, 2015 4:24 AM in response to 8delahaut
Level 1 (16 points)

Apple Music

Oct 21, 2015 4:24 AM in response to 8delahaut

So no effect on any device, i signed in and out again and activated the library again the photos were updated still 3 photos, i dont know from what place the pics are from, not on any device but now in icloud, these are the only pics i can delete on icloud by the other pics still the error message

Löschen nicht möglich.
Ein Objekt konnte aufgrund eines Serverfehlers nicht gelöscht werden.

cant be deleting
servererror or similar error message
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by 8delahaut,

8delahaut Oct 21, 2015 6:26 AM in response to Schuffi
Level 1 (45 points)

Oct 21, 2015 6:26 AM in response to Schuffi

At this point I would contact apple directly about this. I can not do anything more for you because I can not go into your account. Apple can. I am sorry for not being able to help you. i wish you the best of luck.
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by Schuffi,

Schuffi Oct 21, 2015 6:52 AM in response to 8delahaut
Level 1 (16 points)

Apple Music

Oct 21, 2015 6:52 AM in response to 8delahaut

AAlright. Thanks a lot.
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by 8delahaut,

8delahaut Oct 21, 2015 6:58 AM in response to Schuffi
Level 1 (45 points)

Oct 21, 2015 6:58 AM in response to Schuffi

SSorry I couldn't fix your problem. I just can't think of anything else. Let me know if you get it fixed. Best of luck.
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Q: photo library delete

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by 8delahaut,

by Schuffi,

by 8delahaut,

by Schuffi,

by 8delahaut,

by Schuffi,

by 8delahaut,

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