Nirav1022 wrote:
I dont remember ever making a password for the backup.
What is the requirements of the password (minmum/maximum number of letters? Caps? numbers? Special characters?)
If I know this, I can try some different options to see if anythign works.
First, the message may be bogus. Reboot your computer and try again. If you still get the prompt for a password it isn't bogus.
Your memory failure is hardly grounds for a lawsuit. There are 2 ways (and only 2) a password can be set on an iTunes backup:
- You checked "Encrypt backup" in iTunes, entered a password, then entered it again for confirmation. You might have done this years ago. The password never changes.
- If you have a company MS Exchange email account on your phone your IT administrator can require that backups be encrypted. The first time you backed up after setting up the email account you would have been prompted for the password, twice.
That's it. One of these 2 things happened. Actually, the 2nd has an additional possibility: Your IT administrator may have assigned your domain password at the time the account was created as the backup password.
Whatever it is, it's a password that you have used or entered. It never changes, so it may be a password you entered the first time you ever make an iTunes backup. The good news is that you get unlimited guesses. To speed it up uncheck "Encrypt backup" and you will be prompted immediately to enter the password.
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