mluffman
Level 1 (4 points)
iOS Apps

Q: apple id repeated request to reset

I am receiving repeated requests to reset my Apple ID that I did not initiate. Is it possible that someone is attempting to hack the account. What is the best action to take if this does not stop?

APPLE ID, OS X El Capitan (10.11)

Posted on Oct 19, 2015 7:30 PM

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mluffman

Q: apple id repeated request to reset

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  • by jason269,

    jason269 jason269 Oct 20, 2015 7:16 AM in response to mluffman
    Community Specialists
    Oct 20, 2015 7:16 AM in response to mluffman

    Hello, mluffman.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you have some security concerns with your Apple ID as you are receiving password reset request emails.  I would need a little more information about the emails that you are receiving to provide a better answer.  However, to protect your privacy, I would prefer that you not post any personal information about the email.  I will include an article that goes over how to identify if an email is a fraudulent email from Apple and how to report it.  

     

    Identifying fraudulent "phishing" email

     

    You may also want to reach out to our account security team for further assistance as we may be able to better address your concerns via phone.  

     

    Contact Apple for help with Apple ID account security

     

    Cheers