hi there
i have ipad air 2
i had LTE activated and working on ipad before updating
after updating it just shows 3G and no LTE connection .
i reset apn setting. restart ipad. turning off-on ipad.
change to a new sim car.
everything i did but still 3G
there is no problem to others using the same simcard and operator . they don't have any LTE problem. i mean it is not from the operator .
please help .
iPad Air, iOS 9.0.2
Greetings Amin-F,
Thank you for using Apple Support Communities. It is my understanding you are not able to connect to LTE with the iPad. I would recommend you read this article, it should be helpful in troubleshooting your issue.
If you can't connect to a cellular network or cellular data - Apple Support
If you can connect to 3G but not 4G LTE
Make sure that your device is compatible with LTE. Go to Settings > Cellular > Enable LTE. Identify your iPhone and compare its model number with the list of supported LTE carriers for your country or location. Or identify your iPad and compare its model number with the list of supported LTE carriers for your country location. LTE options might vary depending on your carrier's network.
Have a nice day
first of all thanks for your answer
but i think u didn't understand fully.
i Told that i've been using LTE befor updating, but aftar that it's not possible. My ipad is LTE available and settings are fine.
i Don't know what to do.
Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Unfortunately there is no apple service in my country.
i Live in IRAN and because of sanctions, we are prohibited from using apple service.
in IRAN there are a lot of people that love apple but they don't get what they deserve.
i Hope we have apple soon in IRAN, we are waiting.
ipad air 2 cellular problem after updating to ios 9.0.2
