Okay... am I missing something here about how AirPrint 'just works'?
Our printer is on Apple's AirPrint list - Lexmark CS419dn
It is connected by ethernet cable to our router.
All of the Macs in the house print to it via wifi no problems
However... none of our iDevices (iPhone 6, iPhone 5s, iPad Mini) can see the printer or print to it.
Why not? I thought AirPrint was supposed to be able to do this sort of thing effortlessly?
iPhone 6, iOS 9.0.2
Hi RexRox,
I'm sorry to hear you are having issues printing from your iOS devices. If you continue to have issues with AirPrint, you may find the information and troubleshooting steps outlined in the following articles helpful:
Print from your iPhone, iPad, or iPod touch - Apple Support
About AirPrint - Apple Support
Regards
Thank you Brenden dv but I have been through all of Apple's support material before I posted here.
As I said - in summary -
- the printer is AirPrint 'approved'
- the printer is connected to the wifi router via ethernet
- multiple Macs on the network use the printer daily via wifi with no issues
- no iDevice can see the printer
Hi RexRox,
Thank you for using the Apple Support Communities; I'm sorry to hear that those articles weren't helpful and/or already covered. If you have already gone through all of the steps in the above linked articles completely without reaching a resolution or a direction for further troubleshooting, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards
Airprint. Why won't it work?
