Q: Why is is magazine subscription not allowing download?
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Oct 20, 2015 2:37 PMby Jason L,Hi desertdaisie,
Welcome to Apple Support Communities.
The information and troubleshooting tips in the article below should help you resolve the issue with the missing magazines on your iPad.
About in-app purchases - Apple Support
If you don't see your purchase
Learn what to do if you don't see your purchase.
If you can't find an in-app purchase or aren't sure that it was successful, you can check your purchase history.
If you still don’t see an in-app purchase that you know was successful, contact the app developer.
Cheers.
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Oct 21, 2015 7:00 AMby desertdaisie,Hi Jason,
Sorry, one of these worked. As per my original post, I have done just about everything. I contacted the App developer, Hearst Communications. They said that as I purchased through ITunes it was not their problem and I should go to Apple Support. They gave me links to non existent pages and a phone number in the UK which was out of date! I have had a previous subscription to this magazine and it is allowing me to download the previous 12 months issues. Can you offer further help? If not, how can I cancel and get my money back?
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Oct 21, 2015 7:21 AMby Jason L,Thank you for using the Apple Support Communities. Due to the nature of the magazine subscription issue on your iPad, you may find more information by using another one of the Apple support resources provided here: https://getsupport.apple.com/GetproductgroupList.action.
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Oct 21, 2015 7:44 AMby desertdaisie,Hi, I have tried in vain to get in touch with Apple support. I have clicked on Give me a call, Email, Chat and get error messages on all of them. All links take me to a Portuguese site as I am currently in Portugal. I don't speak Portuguese. I'm at the end of my tether on this. How do I get anyone from Apple to get in touch with me?
