Cannot sign in to AOL email after upgrading to El Capitan OS

Here's another possible solution to the AOL Messages account problem. I too was getting the "Unable to verify account..." message. I had only used my AOL account for Messages in the past - not email. I spent hours trying to resolve this. I verified that I could log into AOL web page using my password, and even reset it, thinking that might help - it didn't. Then I actually went on to my AOL email account via the web ("Mail" button on the left), and it turns out that it had been deactivated for non-use! Logging into it on the web caused it to be reactivated and, hwa-laa, it started working. Even though I don't use it for mail, I guess it needs to be checked once in a while to stay active... Hope this might help someone else, as I did not see this solution in any of my searches.

Thanks this was the issue! AOL now automatically deactivates your email account after 90 days of non-use (meaning you have not logged into AOL mail thru a web browser such as Safari, Firefox or Chrome) Once you log in, it automatically re-activates and will then allow your Mac to access AIM / AOL for messages.

Hi Undercover101

I am having problem accessing and retrieving my AOL mail on my iPhone mail server but no problem if directly access from AOL Mail App or Webmail. May I know how you resolved the AOL mail wrong password issue from your iPhone after setting up the dual authentication in AOL mail?

Thank you.

Tommy

Have you tried deleting the AOL account in System Preferences --> Internet Accounts and then re-adding it?

I had the same problem yesterday, more than a week after upgrading to El Capitan. Turning off “Automatically detect and maintain account settings” on the Advanced tab in Mail preferences for the AOL account fixed it for me. It continued to work when I turned automatic detection back on.

I've been having the same problem. I tried changing all of the port settings, and other options that I could, even allow insecure access. No joy. Deleted the account, would not let me recreate it. Deleted my Internet account from System settings, in hopes that I could just re-add it, and resolve the issue. Again No Joy. Now it will not even let me add an AOL account under System Preferences AOL Accounts. I keep getting the error "Unable to verify account name or password". I can log into webmail just fine.

I've run disk first aid (which is far less useful until El Capitan), and verified and repaired all permissions.

Anyone have any other suggestions?

Thanks.

I've got exactly the same problem.

I had it a week ago and had to delete the entire AOL account and then add it back on - it took days to rebuild the entire Mail account because of m slow 2Mbps connection.

I came in tonight and its done the exact same thing!!! I am sick of it - I don't know if its an El Capitan problem or an AOL one - but it seems to be working still on my iPhone and iPad as well as another computer??

I really didn't want to have to delete the account again! Arghhhhhhh!

I do not understand the question. I sign on to AOL Mail through the AOL website using Safari. What other way is there to access AOL Mail?

I ask, because I am still on Yosemite and deciding whether to go to El Capitan.

OK so I think I found a solution that worked for me.

Open Mail. Go to the "Mail" heading at the top of the screen - and on the drop down menu select "preferences"

Now select the AOL account in the left box - and this will highlight the "Account Information" box.

Now on the page there is a box for "password" - put the correct password in there - save it.

Then close mail - and re-open it.

This worked for me just now.

I am unable to re-create the account. Still get the unable to verify, but I am currently logged into AOL webmail with the same information. Anyone from Apple going to weigh in on this?

It worked perfectly, thanks

I was just able to recreate my account using my OLD password. The one I changed with the AOL server yesterday. Something is seriously wrong with apply mail, and dealing with AOL.