prajemohitepatil
Level 1 (0 points)

Q: Front mic not working properly

Recently I was trying to take a video with the front camera but after the recording I'm not able to hear my voice it was sounding like a buzz which happens on the old television

iPhone 6 Plus, iOS 9.0.2

Posted on Oct 20, 2015 7:53 AM

Close
prajemohitepatil

Q: Front mic not working properly

  • All replies
  • Helpful answers

  • by norm123,

    norm123 norm123 Oct 21, 2015 9:08 AM in response to prajemohitepatil
    Community Specialists
    Oct 21, 2015 9:08 AM in response to prajemohitepatil

    Hello prajemohitepatil,

    Sorry to hear about your issues with your iPhone's from microphone. Let's see if we can get it sorted out.

    I would start taking a look at the troubleshooting outlined below. It will have you check and clean the front facing microphone as well as check for updates. If it continues, you will need to contact Apple Support for further assistance. 

    Get help with the microphones on your iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT203792
     

    Get help

    If you still have issues after testing the microphone on your device, try these steps:

    1. Unplug any accessory plugged into the headset jack.
    2. Avoid blocking the microphone and iSight mic with your fingers while holding the device or recording video.
    3. Remove screen protectors, films, or cases that cover the microphone, iSight mic, or iPhone receiver.
    4. Clear any debris from the microphones or iPhone receiver. Refer to the user guide for your device on microphone locations.
    5. Restart your device.
    6. Make sure you have the latest version of iOS.

    If you've tried these steps and people still can't hear you on phone or FaceTime calls, or Siri doesn’t hear your requests, contact Apple Support.


    Take care