Brian Rhea
Level 1 (79 points)
Video

Q: Compressor 4.2.1 3x service down

3x crash.png

 

Does anyone have way to clear this?  I've tried two different files.  Both exported from FCPX. Both files would not compress as usual in Compressor 4.2.1.

MacBook Pro, OS X Yosemite (10.10.5), 2.5 GHz Intel Core i7

Posted on Oct 20, 2015 7:42 PM

Close
Brian Rhea

Q: Compressor 4.2.1 3x service down

  • All replies
  • Helpful answers

  • by BenB,

    BenB BenB Oct 21, 2015 5:15 PM in response to Brian Rhea
    Level 6 (10,026 points)
    Audio
    Oct 21, 2015 5:15 PM in response to Brian Rhea

    Go to Preferences, the Advanced section.  Click "Reset Queue" once and cancel all jobs.  Click it again and select "Repair Compressor".

  • by Brian Rhea,

    Brian Rhea Brian Rhea Oct 22, 2015 12:11 PM in response to BenB
    Level 1 (79 points)
    Video
    Oct 22, 2015 12:11 PM in response to BenB

    Thanks for the suggestion.  I've done the "Repair Compressor" suggestion and it didn't work.  Just to be sure, i'm doing another "cancel" and "repair" "advanced" preferences just to be sure. 

    Any other thoughts or suggestions are welcome.

  • by Pagophilus,

    Pagophilus Pagophilus Nov 2, 2015 11:08 PM in response to Brian Rhea
    Level 1 (0 points)
    Nov 2, 2015 11:08 PM in response to Brian Rhea

    I'm getting the error when encoding a Standard Definition DVD-originated video to a 768x576 H.264 video for Youtube upload. The crash comes when I select Best (Motion-compensate) retiming quality, even though I'm not retiming but using the original frame rate. Seems like an encoder bug.

     

    Apple please fix this. It's buggy software.

     

    (As much as Procoder 3 on Windows is also buggy and dated now, and can be slow, I'm finding it more intuitive.)

  • by Russ H,

    Russ H Russ H Nov 3, 2015 4:14 AM in response to Brian Rhea
    Level 7 (21,890 points)
    Quicktime
    Nov 3, 2015 4:14 AM in response to Brian Rhea

    Take a look at the suggested steps on this support doc list.

     

    Russ