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fwmackenzie

Q: How do I cancel my subscription to music?

I had installed an update to my music app and found that it was a trial period. Now I received a bill for $9.a windows phone and tablet99 per month and I don't care for the new application. I would like to cancel the subscription and go back t he old application. I can not find a way to do this. I'm about ready to switch to a Windows phone and tablet. Any help would be appreciated.

iPhone 5s, iOS 9.0.2

Posted on Oct 20, 2015 10:35 PM

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Q: How do I cancel my subscription to music?

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  • by Allen A,

    Allen A Allen A Oct 22, 2015 10:42 AM in response to fwmackenzie
    Community Specialists
    Oct 22, 2015 10:42 AM in response to fwmackenzie

    Howdy fwmackenzie,

     

     

    I understand that you've signed up for Apple Music, but no longer want to continue subscribing to the service. The steps outlined below detail how to go about canceling your subscription to Apple Music.

    Click to open iTunes and sign in to your Account Information, or use the steps below:

    1. Open iTunes.
    2. Click Sign In and enter your Apple ID.
    3. Click your name, and select Account Info from the drop-down menu.
    4. Enter your password again.

    On the Account Information screen:

    1. Scroll to the Settings section. 
    2. To the right of Subscriptions, click Manage.
      If you don't see a subscription in iTunes and are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, please contact the content publisher or app developer directly to cancel your subscription.
    3. Choose the subscription you want to manage.
    4. Use the options to manage your subscription. You can choose a different subscription period, or turn off Automatic Renewal.
      Turn off Automatic Renewal to cancel a subscription. Your subscription will stop at the end of the current billing cycle.

    View, change, or cancel your subscriptions - Apple Support

     

     

    Sincerely