-
All replies
-
Helpful answers
-
Oct 22, 2015 12:09 PM in response to nalakasuby Allen A,Hello nalakasu,
I understand that you're not getting clear sound from your ear buds. The steps detailed below can help restore viable audio quality to your ear buds.
- Unplug the headset and clear any debris from the headset jack. Then plug it back in.
- Make sure the headset is plugged in all the way. If you’re using a case, remove it to make sure it’s not getting in the way.
- Check the headset cable, connector, remote, and earbuds for damage. Make sure they’re not blocked or dirty.
- Try using another headset. If the issue happens with the other headset, contact Apple Support for help. If the other headset works, contact the headset manufacturer.
- Try using a different iOS device with your headset. If the issue happens with the other iOS device, contact the headset manufacturer. For Apple headsets, contact Apple support.
If your headset isn't working - Apple Support
Sincerely
