Mac Mini late 2014 upgrade problems to Windows 10

Question

Level 1

8 points

Mac Mini late 2014 upgrade problems to Windows 10

I have installed Windows 8.1 and currently is runnnig under latest Boot Camp version on my Mac Mini late 2014 model equipped with Intel Iris Graphics and running Mac OsX El Capitain.

Each time I try to upgrade from Windows 8.1 to Windows 10 using the Media Creation tool (automatic download of Windows 10 does not trigger the Windows 10 download), the upgrade does not pass the check for compatible Windows 10 hardware and drivers and it reports that the Intel Iris chipset is not supported by Windows 10 and then the upgrade procedure is stopped.

Does anyone else experiencing the same problem?

Is there a solution for this problem? (i.e. using some graphic card generic drivers during the Sw upgrade and let me install manually the Intel Windows 10 Iris graphics drivers after that)

Mac mini, OS X El Capitan (10.11), Late 2014 with Intel Iris graphics

Posted on Oct 21, 2015 12:59 AM

Reply

Answer 1

Loner T

Level 9

59,514 points

Oct 21, 2015 4:46 AM in response to flde_home

Can you run Windows Update and see if there are any available Driver Updates?

Reply

Answer 2

flde_home Author

Level 1

8 points

Oct 21, 2015 4:51 AM in response to Loner T

Yes. I did. I have the latest updates installed on both OSX and Windows 8.1.

I checked also on Intel site for a common Windows 8.1/Windows 10 driver for the Iris chipset and there is none: Intel have published separate drivers for Windows 10 that could not be installed prior the upgrade on Windows 8.1.

Reply

Answer 3

Loner T

Level 9

59,514 points

Oct 21, 2015 5:19 AM in response to flde_home

Can you re-install the Apple Bootcamp driver and test?

Reply

Answer 4

flde_home Author

Level 1

8 points

Oct 26, 2015 1:28 AM in response to Loner T

Reinstalled the Apple Boot Camp drivers and it is still not working. I get the same message: "Intel Iris Graphics HD 5000 not supported" (or something similar).

Is there anyone that have actually manged to perform the upgrade to Windows 10 on the Mac Mini having this graphic chipset?

Reply

Answer 5

Jan 5, 2016 8:14 PM in response to flde_home

I did finally get the windows 10 upgrade to work on my late 2014 mac mini from windows 7. You have to go to the device manager and uninstall the graphics driver and check the option to delete the driver files. Do not restart the computer. Windows will then install a standard graphics driver. Uninstall the standard graphics driver and again do not restart the computer. The installation should now proceed without the incompatible hardware error. Worked for me anyway. I spent many hours figuring this out.

Reply