two apple tvs

I have two apple TVs v3 using the same network and same apple ID, on two separate televisions. One of them connects to iTunes via Homeshare. The other does not. The other one does connect to the internet, and is otherwise working fine. I tried some of the recommended fixes. I've tried shutting off ipv6, although I don't think this is the issue, because the other Apple TV connects just fine regardless, and it's not an internet issue anyhow. I've tried restarting, resetting, turning homeshare on/off on iTunes and turning homeshare on/off on the Apple TV. Nothing works. One is connected by hardwire to the router/modem (the one that's working) and the other is connected by wifi. But, when I connected the Apple TV that is not working to hardwire, it still didn't connect to homeshare.

Appreciate any suggestions.

Apple TV

Posted on Oct 21, 2015 8:29 AM

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5 replies

Oct 26, 2015 3:07 PM in response to dipdog01

I would check a couple of things. We currently have 3 Apple TV's (3rd Gen) and all are able to connect to Homesharing from one iMac that has all our music/movies/etc on it. All are working well.


You mentioned that the one that is working for you is connected via a hardwire to a router. That prompted my reply. The WiFi connected one that isn't working - it must be on the same network as the Mac that you're Homesharing from. I would double check that - maybe test it by connecting your source Mac to the WiFi network that the Apple TV is on and try again. The networks - whether wired or WiFi - I assume have the same name/are coming from the same router so this may not matter in the long run, but it's something else to check/confirm.


Good luck! Of course the 4th Gen just dropped today so maybe that's on your horizon anyway. 🙂 That shouldn't be the solution but still.

Oct 27, 2015 6:59 AM in response to zabadu

Thank you for the reply zabadu

So yah, after messing with it for a while, that's what I came up with too. I was wrong when I said that the 2nd Apple TV, when connected to hardwire, didn't work. Both of them do work when they're directly connected by wire to the router. Neither one works when they're connected to wifi.


To explain, I have an ubee modem with wifi capability supplied by Time Warner cable. I already had a netgear wifi router when I signed up with Time Warner, so I decided not to pay to have the wifi router turned on, on the ubee modem.


At the time, I started having trouble with double NAT, which honestly I never figured out. I wanted to have the main PC connected by wifi to the netgear router, which was connected to the ubee modem, but I couldn't get it to work. Long story short, I decided to keep the netgear wifi router connected to the ubee modem, and I use the wifi for iphones, laptops and ipads around the house. But I have the main PC with all of my media on it directly connected by cable to the ubee modem, as well as one of the Apple TVs which works fine this way.


What I realized is that, if I connect a usb wifi adapter to the main PC, it now says I have "Multiple networks"; the "Home network" is connected by "Local Area Connection" and the "HomeGroup" is "Joined" on that network. The "Public network" is connected by "Wireless Network". And the 2nd Apple TV, which is connected to the wifi network, works now.


I really don't know what that means 😝, wish I did; I'm not really smart enough with routers and modems to understand. All I get out of that is that the Apple TV wont connect to HomeShare on the main PC via wifi unless the main PC is also connected to the wifi? My other option was to get a switch, but this seems to work fine, so I guess I'm going with it. I'm curious though, so if any of this seems obviously simple to anyone, I'd really like to know what it means.


Thx!

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two apple tvs

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