Apple Event: May 7th at 7 am PT
Hi.
About a week ago, I moved about 10GB of my working documents onto iCloud from Google Drive. All was fine for a while.
Today, I can't open any document into any program. I get a pop up error that says "The document “(null)” could not be opened."
I was able to download what I needed from iCloud.com, so the documents are there.
How do I fix this and keep it from happening again?
Saul
MacBook Air, OS X Mavericks (10.9.2)
Read somewhere that in order to get access to iCloud stored material that is inaccessible, one must first to Empty Trash!?!
In my case, that worked.
APPLE, PLEASE ADD AN ICON OR NOTE WITH THIS INFO ON THE ICLOUD WINDOW AS A REMINDER. THANKS.
Read somewhere that in order to get access to iCloud stored material that is inaccessible, one must first to Empty Trash!?!
In my case, that worked.
APPLE, PLEASE ADD AN ICON OR NOTE WITH THIS INFO ON THE ICLOUD WINDOW AS A REMINDER. THANKS.
I have the same issue- been in contact with apple help. We've tried everything. Even tried creating a new admin log in and re-sync iCloud. Still not working. Restarting does nothing. Most ******* annoying. The only thing this has done is waste my time. I think i'm going to migrate back to a Dropbox subscription. Never had issues like this with dropbox.
come on there has got to be an answer for this! this happens on El Capitan too, with documents generated on an iOS9 device (and they open file there)???
Same problem here. In Yosemite was able to get it to work again by going to iCloud in System Preferences, unchecking iCloud Drive, rechecking it, and allowing all files to re-download. Unfortunately, even that does not seem to work since El Capitan. Copying the iCloud files to your hard drive and back again might be the only solution for now.
Again, same problem.
I have the same problem.
OS X El Capitan 10.11.1
It's becoming a major issue for me - iCloud is nigh useless if I can't use it across my devices...
I have the same problem.
OS X El Capitan 10.11.1
I restarted my computer, and like "magic" it started working again.
@balitmoreappleuser Are you sure that restarting the computer is all you did? I'm sure most having this problem have tried that. I know I have, and it's the same problem across four machines.
It worked perfectly for me. I did exactly what siisaul did, with the minor exception of shutting down my mac and turning it on 2 minutes later, and it started opening my icloud files again.
I had this happened 3 times with an Xcode project on iCloud Drive (Yosemite 10.11.2). In each case restarting the computer allowed me to open the file but it's annoying to have to restart and does not inspire confidence that your important files are safe.
Hi
any update on this - i see exactly the same issue.
PDFs open fine
PPT provide an error 'the document "(null)" could not be opened
WORD just won't do anything
can see all in finder preview
can download from iCloud.com and save locally to open.
thanks
Restart worked for me too.
Total reboot worked for me. May 2016. Latest everything.
Other than rebooting, nothing seems to "fix" this issue.
Can't open any iCloud documents on mac
