GroupWmusic

Q: iTunes won't open after updating to 12.3.1

Hi I have OSX 10.11.1 running and I updated my iTunes to 12.3.1. Now all I get is the spinning beach ball when i try to start iTunes. I did a force quit and rebooted but the same thing is happening. I have a huge music library so I thought maybe it was doing some kind of update by after a half hour iTunes is still got the spinning beach ball. Any help would be appreciated.

iMac (27-inch Mid 2011), OS X Yosemite (10.10)

Posted on Oct 21, 2015 5:08 PM

Close

Q: iTunes won't open after updating to 12.3.1

  • All replies
  • Helpful answers

first Previous Page 7 of 10 last Next
  • by David Strait,

    David Strait David Strait Nov 16, 2015 8:14 AM in response to atp327
    Level 2 (218 points)
    Mac OS X
    Nov 16, 2015 8:14 AM in response to atp327

    Just to add that my beachball issue also improved after downgrading to 12.3.0 , but reinstalling 12.3.1 did not help.

  • by musicwolf,

    musicwolf musicwolf Nov 16, 2015 9:04 AM in response to Russell Madden
    Level 1 (10 points)
    Nov 16, 2015 9:04 AM in response to Russell Madden

    Hi,

    Which version of Onyx are you using? I waited for a while after installing El Capitan until the developer released the appropriate version (3.1.1), since Onyx goes under the hood and it's very important to get it right.

    I'm especially confused by your repairing permissions, which has theoretically become a thing of the past in Mac OS X 10.11.x, and by Onyx showing issues with iTunes permissions. In all my years of using Onyx, I've never had such an app-specific message. Only a permissions repair with the Disk Utility gave details.

    Still, if it worked for you, so much the better. I know that Onyx still has the permissions option and that using it won't do any harm.

    Nick

  • by Russell Madden,

    Russell Madden Russell Madden Nov 16, 2015 10:14 AM in response to musicwolf
    Level 1 (29 points)
    Mac OS X
    Nov 16, 2015 10:14 AM in response to musicwolf

    Using Onyx 3.1.2, updated for El Cap.

     

    As I said in my post, the permissions repairs Onyx dealt w/ may well be irrelevant to any issues we're having.

     

    As you know, Apple isn't offering permissions repairs as an option, but I figured it wouldn't hurt to have Onyx try a hand. And all I know is that it said there were "problems" with various iTunes components which it "repaired." I never used Onyx in the past to deal w/ permissions given Disk Utility, so can't comment on how Onyx dealt w/ this in the past. It gave details for me this time, anyway.

  • by Montesa8,

    Montesa8 Montesa8 Nov 26, 2015 1:07 PM in response to GroupWmusic
    Level 1 (0 points)
    Nov 26, 2015 1:07 PM in response to GroupWmusic

    Had the same problem after updating to El Capitan, but only on the IMac of my wife not on the MacBook Pro, both early 2011.

     

    after reverting all this threads I had fear to loose everything, finally I found the following which worked perfectly without loosing anything.

     

     

    This this will help you too!!!!

     

    Back up all data.

    Triple-click anywhere in the line below on this page to select it

    ~/Library/Application Support/SyncServices

    Right-click or control-click the line and select

    Services â–¹ Reveal in Finder (or just Reveal)

    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

    Go â–¹ Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

     

     

     

     

    Have success

     

    Reg

     

    Montesa8

  • by BigSteveLondon,

    BigSteveLondon BigSteveLondon Nov 29, 2015 3:33 AM in response to andigital
    Level 1 (0 points)
    Nov 29, 2015 3:33 AM in response to andigital

    I've also been having issues with iTunes under El Capitan. Spinning wheel at launch, then if i dare to click on anything the spinning wheel returns. Making it impossible to navigate playlists or anything useful.

     

    I've waited over a month for an update but nothing so I decided to downgrade to an earlier version of iTunes to see if that would solve my issues (as suggested on a number of posts here). Using Appzapper I did just that (keeping my iTunes music folder with the playlists, files etc). All is well again.

  • by Darryl Claps,

    Darryl Claps Darryl Claps Dec 2, 2015 4:19 PM in response to GroupWmusic
    Level 1 (60 points)
    Apple Music
    Dec 2, 2015 4:19 PM in response to GroupWmusic

    Any word on a fix for this? I've been delaying upgrading to El Capitan until Apple releases a fix for this.

  • by David Strait,

    David Strait David Strait Dec 2, 2015 6:02 PM in response to Darryl Claps
    Level 2 (218 points)
    Mac OS X
    Dec 2, 2015 6:02 PM in response to Darryl Claps

    I have this problem and I am still on Yosemite. If you don't have the problem now, I doubt if you will get it just because you upgrade to El Capitan.

     

    Dave

  • by BigSteveLondon,

    BigSteveLondon BigSteveLondon Dec 2, 2015 11:28 PM in response to Darryl Claps
    Level 1 (0 points)
    Dec 2, 2015 11:28 PM in response to Darryl Claps

    Well guess what... My spinning wheel is back. It seems that ITunes has taken it upon itself to update without my knowledge so my working downgrade is now returned to the unworkable latest version! El Crapitan strikes again. I'm gonna follow the advice in this thread to turn that function off I'll try downgrading again. So annoying.

  • by Russell Madden,

    Russell Madden Russell Madden Dec 3, 2015 7:57 AM in response to BigSteveLondon
    Level 1 (29 points)
    Mac OS X
    Dec 3, 2015 7:57 AM in response to BigSteveLondon

    Be sure under System Preferences: App Store, that you uncheck "Download newly available updates in the background"

  • by musicartgeek,

    musicartgeek musicartgeek Dec 3, 2015 6:27 PM in response to Russell Madden
    Level 1 (5 points)
    Dec 3, 2015 6:27 PM in response to Russell Madden

    Wow. After hours - days - of iTunes torture, this worked. The crucial difference was the link to the 12.3.0 download. 12.3.1 doesn't work. Thank you so much, especially for the download link that Apple seemingly doesn't make available.

     

    Not that iTunes 12 isn't a steaming pile of crap. Now, to switch tracks it takes about 15 seconds after clicking. But it works, or should I say, "it works". About Yosemite level performance with my 2TB library - approx 8000 albums, hundreds of movies, a sizeable portion of it bought from Apple. A lot of (purchased) high bit-rate music.

     

    The only reason I have iTunes 12 on any computer is because I have one that's too recent to work with earlier versions, and I bought an iPhone 6S, which won't sync with 11.4. Argggh. The other computers in my life use 11.4, which handles the library very well - except for a pause when creating new playlists. 12 is a downgrade, an inexplicably lame piece of software, that one presumes was focused on Apple Music and revenue - on Apple, no its users. A sad statement on the company's priorities today.

  • by musicartgeek,

    musicartgeek musicartgeek Dec 3, 2015 6:35 PM in response to musicartgeek
    Level 1 (5 points)
    Dec 3, 2015 6:35 PM in response to musicartgeek

    Just timed how long it takes, after starting a track, to play a new track after double-clicking it - actually closer to 25 seconds,  on a loaded Mac Mini 3Ghz Core i7, with a 1 TB SSD and 16 Gigs of RAM.

  • by musicartgeek,

    musicartgeek musicartgeek Dec 3, 2015 6:37 PM in response to Russell Madden
    Level 1 (5 points)
    Dec 3, 2015 6:37 PM in response to Russell Madden

    Whoa! Thanks - that was a close one! What a terrible default setting!!

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Dec 5, 2015 1:47 PM in response to notcloudy
    Level 1 (9 points)
    Mac OS X
    Dec 5, 2015 1:47 PM in response to notcloudy

    I deleted a load of previous Libraries and it seems to have reduced the beach balling but not got rid of it. Reinstall didn't work. At least not using the method of opening Get Info on the App. Changing Everyone to Read and Write and then trashing the app.

  • by Dottore de Funk,

    Dottore de Funk Dottore de Funk Dec 5, 2015 1:50 PM in response to David Strait
    Level 1 (9 points)
    Mac OS X
    Dec 5, 2015 1:50 PM in response to David Strait

    Same here

  • by Russell Madden,

    Russell Madden Russell Madden Dec 5, 2015 2:51 PM in response to Dottore de Funk
    Level 1 (29 points)
    Mac OS X
    Dec 5, 2015 2:51 PM in response to Dottore de Funk

    Unless you revert to 12.3.0 and uncheck auto updates, I don't think things will improve. At least that was my case.

first Previous Page 7 of 10 last Next