CleanMyMac3 installing Keylogger App ?

CleanMyMac do not install any keylogger. Where did you download CleanMyMac?

I suggest you only install apps from the App Store and identified developers.

You didn't need CleanmyMac in the first place. These are the developers notes on how to uninstall.

http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac-2

First of all you don't need ant anti virus app on your mac. Second, there is some not dangerous adware around that you can erase for free with more reliable apps than AVAST, which also is not in the Mac App Store.

By the way did you contacted MacPaw regarding this? What they told you?

Avast is not 100% helpful. You would have installed it some years ago when you had 10.6.4. You don't say if this is your current OS or if you have since upgraded so what I write here relates to that OS.

MacPaw is not well regarded in these columns. You should get rid of it. If you follow the link I gave, then download and install a free app from the App store known as Easy Find. Run that just in case MacPaw leave a few bits in there. That should help you clear it.

Please contact ASAP MacPaw for an explanation, nobody here can give you an answer regarding this.

That message could means that Elite Keylogger app is tried to get installed on your mac. But use the Elite Keylogger app inside another app seems a kid hack, hard to believe someone hacked MacPaw servers to do this.

How is CleanMyMac 3 delivered? If it's a file like a dmg file, run it through Avast manually.

First choose the Avast Icon > Open Avast. Then go to Preferences > Updates and update both the virus database and the program. Then close the preferences window and drag the dmg file into Avast's window.

If the installer file contains the keylogger, then get into contact them and ask them what on earth it's doing there. If you don't like the answer demand a refund. Social media pressure often helps.

Disagree with one of the posters above. You do need an antivirus on your Mac these days and this demonstrates why.

So sorry; I gave you Clean My Mac 2 instead of 3. I don't think there is a lot of difference anyway, they are as bad as each other. You should still get Easy Find from the app store. Very useful little app.

http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-3

Incidentally by far the greater percentage of senior contributors here will tell you that you do not need an anti virus program for your Mac. The only one that receives a modicum of support is Sophos.

Sadly some users don't know the difference between a virus and a keylogger app.

I recommend to read this http://www.apple.com/osx/what-is/security/

CleanMyMac is unnecessary garbage. It's no different (or no better) than MacKeeper. There is no program available, free or otherwise, that can "clean," "optimize," "refresh," or "organize" your computer for you. Furthermore, these programs many times delete files that they shouldn't, and you won't know that they've done this until one day your computer stops working or some part of it stops working because a file or component that is necessary has vanished in the wind.

Uninstall it and don't ever put anything crap like that on your computer again. While you're at it, get rid of Avast as well. There is no virus currently in the wild that can do any damage to OS X. Anti-virus programs are not needed on Mac computers. They take up space, they hog resources, and they can damage your hard drive.

First, it doesn't appear anything installed a key logger. There is a file there that is the installer for a key logger, but unless you ran the installer, nothing was installed. Key Loggers are legitimate programs, but they can be used nefariously.

Second, this thread needs to be marked for posterity.

This may be the only documented case of anti-virus software doing something useful on a Mac. While it merely pointed out that the user had installed an equally useless program (CleanMyMac3), that is a great leap in the status of AV on a Mac. Avast may have just elevated itself to the enviable position of, "not nearly completely useless crapware."

A

"Avast" is the worst of the whole wretched lot of commercial "security" products for the Mac. Not only does it fail to protect you from any real danger, it may send personal data (such as web browsing history and the contents of email messages) back to the developer without your knowledge, give false warnings, destabilize and slow down the computer, expose you to network attack, and corrupt the network settings and the permissions of files in your home folder. Removing it may not repair all the damage.

Some versions of the product also inject advertising into web pages. In short, apart from the fine print in the license agreement, Avast is indistinguishable from malware, and is arguably worse than any known malware now in circulation.

Back up all data, then remove Avast according to the developer's instructions. Restart. Never install any "anti-virus" or "anti-malware" software again.

If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and then follow the instructions linked above.

B

"CleanMyMac" is a scam and a common cause of instability and poor performance. Depending on what version you have, the developer's instructions may not completely remove it. Follow those instructions, then do as below.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

Right-click or control-click the highlighted line and select

Services ▹ Reveal in Finder (or just Reveal)

from the contextual menu.* A folder may open with an item selected. If it does, move the selected item to the Trash. You may be prompted for your administrator login password.

Repeat with this line:

/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent

Restart the computer and empty the Trash.

You may also have to remove one or more of these items in the same way:

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

Never again install "CleanMyMac" or anything like it.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

C

You, or someone using the computer, may have installed a keylogger called "Elite Keylogger." If so, and if you don't know how it got there, you have a serious problem. Is there an app named "Install Elite Keylogger" in the Applications folder?