Q: Hey i am using iphone 5 , which was bought in dubbai on april 2013. My iOS version is 7.01 . I always try to install the new versi ... Hey i am using iphone 5 , which was bought in dubbai on april 2013. My iOS version is 7.01 . I always try to install the new version but it says ERROR OCCUR even though i had enough space to install it . I just don't get it PLEASE HELP ME !!!!!!!!!!! more
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Oct 23, 2015 10:13 AM in response to Dil-Rubbaby norm123,Hello Dil-Rubba,
I understand that you are having issues with updating your iPhone to the latest version. Let's see if we can get it sorted out.
For the first part, I am unsure how you are updating your iPhone. If you are updating over-the-air, then I would suggest updating using the latest version of iTunes to get it updated.
Resolve issues with an over-the-air iOS update
https://support.apple.com/en-us/HT201435
If this is in iTunes, I would first make sure that you are up to date with iTunes as I stated earlier. I would also try different Lightening USB cables and check your security software as may be preventing iTunes from contact its servers. Take a look at the article below for some general troubleshooting for issues with updating your iPhone with iTunes.
Resolve iOS update and restore errors in iTunes
https://support.apple.com/en-us/HT201210
If you get a specific error number, look to the next article on what to do. It has a comprehensive list on what the errors refer to, like hardware or even just networking issues.
Get help with iOS update and restore errors
https://support.apple.com/en-us/HT204770
Take care
