Q: didnt make this purchase

Question

xfile80

Level 1 (0 points)

hi

just received an email from Apple saying i spent 38 euros, when i havent' bought anything!

here is a copy

Billed To:

Order ID: EU50337QZ1498
Receipt Date: 21/10/2015
Order Total: EUR 38.64
Billed To: Store Credit


Item	Developer	Type	Unit Price


COMMODITIES PRO: Commodity Quotes	missingSTEP	In-App Purchase	EUR 38.64



Order Total:			EUR 38.64

iPhone 4S, iOS 9.1

Posted on Oct 22, 2015 12:38 AM

I have this question too

Solved

Community Specialists

A:

Hi xfile80,

Thank you for participating in the Apple Support Communities.

It looks like you received an email indicating you were billed for an app that you didn't purchase.

You may be able to use the link in Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store to see if the item is in your purchase history and report the problem.

This could also be a "phishing" email. For more help with this, see Identifying legitimate emails from the iTunes Store.

Sincerely.

Posted on Oct 24, 2015 5:37 AM