HT203554: MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended

Learn about MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended
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Q: My MacBook Pro mid 2012 has restarting problem. Re-installing, replacing RAM's and all the other

Interval Since Last Panic Report:  6380 sec

Panics Since Last Report:          1

Anonymous UUID:                    CD31E217-A5D0-D23D-0B9A-02D211E5CF62

 

 

Thu Oct 22 12:26:16 2015

panic(cpu 0 caller 0xffffff80230b8945): Kernel trap at 0xffffff7fa47971d4, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x0000000024487012, CR4: 0x00000000001606e0

RAX: 0x0000000000000001, RBX: 0xffffff80f5467000, RCX: 0xffffff8036dd8478, RDX: 0xffffff8114723a38

RSP: 0xffffff8114723b60, RBP: 0xffffff8114723b60, RSI: 0x0000000000000000, RDI: 0x0000000000000000

R8:  0x0000000000000000, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff

R12: 0xffffff80f5467000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000

RFL: 0x0000000000010246, RIP: 0xffffff7fa47971d4, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff8114723800 : 0xffffff802301d636

0xffffff8114723870 : 0xffffff80230b8945

0xffffff8114723a40 : 0xffffff80230cebfd

0xffffff8114723a60 : 0xffffff7fa47971d4

0xffffff8114723b60 : 0xffffff7fa47808c4

0xffffff8114723bb0 : 0xffffff7fa478081a

0xffffff8114723bd0 : 0xffffff7fa475c2ee

0xffffff8114723c00 : 0xffffff7fa36c4380

0xffffff8114723c40 : 0xffffff7fa36c42ef

0xffffff8114723c60 : 0xffffff7fa36c9746

0xffffff8114723cf0 : 0xffffff7fa36c1e30

0xffffff8114723d20 : 0xffffff7fa3712963

0xffffff8114723d70 : 0xffffff802343c61b

0xffffff8114723dc0 : 0xffffff802346dbb7

0xffffff8114723e30 : 0xffffff802309876f

0xffffff8114723e80 : 0xffffff8023020b4d

0xffffff8114723eb0 : 0xffffff8023010448

0xffffff8114723f00 : 0xffffff802301961b

0xffffff8114723f70 : 0xffffff80230a6546

0xffffff8114723fb0 : 0xffffff80230cf473

      Kernel Extensions in backtrace:

         com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa36b8000->0xffffff7fa36effff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7fa3675000

         com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa37 0f000->0xffffff7fa39b1fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7fa3675000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa36fb000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa36b8000

         com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7fa47580 00->0xffffff7fa4825fff

            dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7fa37 0f000

            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7fa36fb000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7fa3675000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7fa36b8000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

12F45

 

 

Kernel version:

Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

Kernel slide:     0x0000000022e00000

Kernel text base: 0xffffff8023000000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

 

 

System uptime in nanoseconds: 38291289118

last loaded kext at 30941911468: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7fa4a0f000, size 32768)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.13.12

com.apple.driver.ApplePlatformEnabler 2.0.7d2

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.1.7f4

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDAHardwareConfigDriver 2.4.7fc4

com.apple.driver.AppleHDA 2.4.7fc4

com.apple.driver.AppleUpstreamUserClient 3.5.12

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.GeForce 8.1.6

com.apple.driver.AppleMikeyDriver 2.4.7fc4

com.apple.driver.AppleIntelHD4000Graphics 8.1.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.IOBluetoothUSBDFU 4.1.7f4

com.apple.driver.AppleSMBusPCI 1.0.11d1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4

com.apple.driver.AppleLPC 1.6.3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleBacklight 170.3.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelFramebufferCapri 8.1.6

com.apple.nvidia.NVDAStartup 8.1.6

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBTCKeyEventDriver 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.6

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.5

com.apple.driver.AppleUSBHub 635.4.0

com.apple.driver.AppleSDXC 1.4.3

com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AppleAHCIPort 2.6.6

com.apple.driver.AppleUSBEHCI 621.4.6

com.apple.driver.AppleUSBXHCI 635.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.8

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.8

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 214.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.driver.DspFuncLib 2.4.7fc4

com.apple.iokit.IOAudioFamily 1.9.2fc7

com.apple.kext.OSvKernDSPLib 1.12

com.apple.iokit.IOSurface 86.0.4

com.apple.nvidia.gk100hal 8.1.6

com.apple.NVDAResman 8.1.6

com.apple.iokit.IOBluetoothFamily 4.1.7f4

com.apple.iokit.IOAcceleratorFamily 74.15

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f4

com.apple.driver.IOPlatformPluginFamily 5.4.1d13

com.apple.driver.AppleHDAController 2.4.7fc4

com.apple.iokit.IOHDAFamily 2.4.7fc4

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleSMC 3.1.5d4

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleThunderboltEDMSink 1.2.0

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 623.4.0

com.apple.driver.AppleUSBMergeNub 621.4.6

com.apple.driver.AppleUSBComposite 621.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.5

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.7.7

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 530.5

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBUserClient 630.4.4

com.apple.iokit.IOAHCIFamily 2.5.1

com.apple.iokit.IOUSBFamily 635.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.8

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro9,1, BootROM MBP91.00D3.B0B, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f173

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.7f4 12974, 3 service, 21 devices, 3 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS541075A9E682, 750.16 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8

Posted on Oct 22, 2015 12:39 AM

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Q: My MacBook Pro mid 2012 has restarting problem. Re-installing, replacing RAM's and all the other

  • All replies
  • Helpful answers

  • by sjeewasoma,

    sjeewasoma sjeewasoma Oct 22, 2015 12:40 AM in response to sjeewasoma
    Level 1 (0 points)
    Oct 22, 2015 12:40 AM in response to sjeewasoma

    This error and restarting issue cannot recover by re-installing os or replacing RAM's. Please help

  • by lllaass,

    lllaass lllaass Oct 22, 2015 12:52 AM in response to sjeewasoma
    Level 10 (187,831 points)
    Desktops
    Oct 22, 2015 12:52 AM in response to sjeewasoma

    Maybe this problem

    https://www.apple.com/support/macbookpro-videoissues/

    Also run Apple Hardware test

    Using Apple Hardware Test

     

    This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

  • by tubeswell,

    tubeswell tubeswell Oct 22, 2015 1:39 AM in response to lllaass
    Level 1 (5 points)
    Oct 22, 2015 1:39 AM in response to lllaass

    I recently had problems with my mid 2012 macbook pro, similar to what you are describing. The performance had really degraded, there were intermittent periods of unexplainable pauses in tasks (such as playing iTune songs. Trouble with updates crashing. Trouble loading applications and switching between tasks, Fan speeding up and slowing down.

     

    I tried multiple resets (SMC, NVRAM) and recovery, repair, reinstallation - nothing fixed the issue. I finally took it to an Apple Repair Technician and they diagnosed a faulty hard drive cable. They replaced the cable and everything has returned to normal. They said it was a common fault with these Macbook Pros. Not saying its your problem, but it could be worth checking out.