Jules_in_NL
Level 1
(0 points)
Q: AirPlay: music not playing over home & car speakers (but other sounds do)
Using iPhone 6S with iOS 9.1, 128 GB storage with 95 GB still available, iCloud music library is switched on and 'use mobile data' is also switched on.
In the Music app, I can select my airplay options (i.e., at home Apple TV and in car Audi speaker system), song shows on phone as playing (time ticking along...) and when switching back to iPhone you hear the song playing fine. However, over the AirPlay options the music can't be heard. To make it even stranger: other noises like message alerts and Siri can be heard fine over Airplay - just not the music. And it's not the problem that the AirPlay icon is missing - it's always there and easily selectable.
Already tried restarting (multiple times), upgrading the OS software, closing Whatsapp (old problem I had with my former iPhone 5S - that music wouldn't play over AirPlay if Whatsapp was open?!?!), closing ALL other apps, nothing seems to work.
Any advice anyone? Driving is becoming so very boring
iPhone 6s, iOS 9.1
pedro d
Community Specialists
Hello there, Jules_in_NL.
It sounds like you're having issues with hearing music from your iPhone when connecting via Bluetooth to your car. The following Knowledge Base article offers up some great recommendations:
Get help connecting your iPhone, iPad, or iPod touch with your car stereo
If you're using Bluetooth
- Check your car stereo's user manual for steps about pairing with a Bluetooth device.
- On your iOS device, swipe up to open the Control Center, then tap
twice to turn Bluetooth off and back on.
- Restart your iOS device.
- On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
- Update your iOS device.
- Install any firmware updates for your car stereo.
- If you still can't connect, Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers.
