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Google Earth crashes with OSX El Capitan

27" iMac (Late 2012) with 2.9 GHz Intel Core i5 and 8 GB of memory. Clean working machine.


While trying to do a street level walk through, Google Earth Pro crashes.

iMac, OS X El Capitan (10.11)

Posted on Oct 22, 2015 6:08 AM

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Question marked as Best reply

Posted on Oct 22, 2015 6:38 AM

google earth is currently on version 7.1.5.1557,

it does not say if it is or is not compatible with OS 10.11

https://support.google.com/earth/answer/40901?hl=en&ref_topic=4363014&vid=1-6358 11171222849588-2996433916

20 replies

Oct 25, 2015 3:19 PM in response to PR Cartographer

Hello,


with El Capitan on my Macbook pro, Google Earth crashes after a few seconds.

Reinstalling Google Earth does not help.


(Google Earth is not exactly Google Earth Pro.)



Process: Google Earth [12674]
Path: /Applications/Google Earth.app/Contents/MacOS/Google Earth
Identifier: com.Google.GoogleEarthPlus
Version: 7.1 (7.1.5.1557)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Google Earth [12674]
User ID: 501




By the way, Google Earth crashes likewise on my Android phone, so I suspect a server or network problem.


Please confirm.

Dec 14, 2015 7:31 AM in response to Pierre Albarede

Now with OS X 11.2 El Capitan, Google Earth 7.1 still crashes after 5 s. I have reinstalled Google Earth, no help.

I downloaded here : http://www.google.com/earth/download/ge/agree.html there is no hash to check download integrity.



Process: Google Earth [2510]
Path: /Applications/Google Earth.app/Contents/MacOS/Google Earth
Identifier: com.Google.GoogleEarthPlus
Version: 7.1 (7.1.5.1557)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Google Earth [2510]
User ID: 501


Date/Time: 2015-12-14 16:30:46.161 +0100
OS Version: Mac OS X 10.11.2 (15C50)
Report Version: 11
Anonymous UUID: 0DB348FC-F518-FB15-210F-406725E9B6F7


Sleep/Wake UUID: 7B3FA234-60E8-483E-8289-F87E24F3FEC8


Time Awake Since Boot: 19000 seconds

Time Since Wake: 18000 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000002d998a
Exception Note: EXC_CORPSE_NOTIFY

Dec 14, 2015 9:03 AM in response to Pierre Albarede

Problem (almost) solved 🙂


Having read elsewhere about internet plug ins, I removed them all

% sudo mv /Library/Internet\ Plug-Ins/ ~/Desktop

(reboot)

and Google Earth works.


I still have to find the particular culprit in the list :


% ls

AdobePDFViewer.plugin Mathematica.plugin

AdobePDFViewerNPAPI.plugin NP_2020Player_IKEA.plugin

ContentUploaderPlugin.plugin Quartz Composer.webplugin

Default Browser.plugin RealPlayer Plugin.plugin

DirectorShockwave.plugin Silverlight.plugin

Disabled Plug-Ins flashplayer.xpt

DivXBrowserPlugin.plugin iPhotoPhotocast.plugin

Flash Player.plugin npQtAPI3DPlugin.bundle

Flip4Mac WMV Plugin.plugin npUpload.xpt

Google Earth Web Plug-in.plugin npdivx.xpt

JavaAppletPlugin.plugin



This will take time but I will necessarily find it.


Thanks.

Google Earth crashes with OSX El Capitan

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