icloud failure 2343 with windows 10 & ms office 2016

I'am working with a laptop Fujitsu Lifebook i7 with windows 10, office365 (office 2016) and synchronizing my calendar and contacts with iCloud (Outlook with IMAP). One day to the other iCloud did not synchronize anymore. I tried to disable iCloud and to repair it. During the repair task I got the message with the "failure 2343" and the indication that something is not in line with some INI-file. Since then I can't wheater or not repair nor uninstall iCloud. Always I get the above mentioned failure. Since Fixit from Microsoft does not run on a windows 10 pc what kind of other solutions for fixing this failure are available?

Fujitsu Lifebook-OTHER, Windows 10

Posted on Oct 22, 2015 12:34 PM

Reply
6 replies

Oct 22, 2015 5:03 PM in response to edischweiz

I am having the same problem.


Currently running Windows 10 64 bit. Attempted to update through "Apple Software Update" but failed. Therefore attempted to "download only" through apple software update but also failed. Downloaded from apple.com but also failed.


Error 2343 pops up and I am now no longer able to uninstall iCloud either through the "settings" "uninstall app"


Some assistance would be great, thanks.

Oct 23, 2015 1:34 AM in response to spd_s

This information is from the latest update of iCloud for Windows.


iCloud for Windows v5 requires:

  • Microsoft Windows 7 or later
  • Outlook 2007 or later or iCloud.com
    (for Mail, Contacts, Calendars). Outlook 2016 is not supported.
  • Internet Explorer 10 or later, Firefox 22 or later, or Google Chrome 28 or
    later (for Bookmarks)

As you can see, it states it will not support Outlook 2016.

Oct 22, 2015 5:11 PM in response to edischweiz

edischweiz wrote:


I'am working with a laptop Fujitsu Lifebook i7 with windows 10, office365 (office 2016) and synchronizing my calendar and contacts with iCloud (Outlook with IMAP). One day to the other iCloud did not synchronize anymore. I tried to disable iCloud and to repair it. During the repair task I got the message with the "failure 2343" and the indication that something is not in line with some INI-file. Since then I can't wheater or not repair nor uninstall iCloud. Always I get the above mentioned failure. Since Fixit from Microsoft does not run on a windows 10 pc what kind of other solutions for fixing this failure are available?

None, wait until iCloud supports Office 2016

Oct 23, 2015 1:36 AM in response to spd_s

Hi spd_s, with your help I could remove easily iCloud from my computer. Thanks a lot. It is absolutely important to run the program as administrator, as you said.

Afterwards I installed iCloud for Windows10 on my Lifebook with some error messages but finally I have now iCloud on my Lifebook. With reference to the comment of Csound1, iCloud is not compatible with Office2016. You can see that also on the menue of iCloud, integration of calendar, contacts is not available.

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icloud failure 2343 with windows 10 & ms office 2016

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