Mac Pro locks up, Watchdog Timeout Spin report?

Question

Mac Pro locks up, Watchdog Timeout Spin report?

Hi. I have a mac pro, 2009, running el Cap 10.11.1. It just locked up while scrolling in Safari. Mouse still worked and pointed, but no other functionality. Had to do hard restart. This has been happening to me since the Yosemite update, but I was hoping El Cap would have solved it. I guess not. It seems to be entirely random. It will lock up every couple of days, but work perfectly all the rest of the time. Always on Safari though. Fans will speed up as soon as it locks up.

THIS TIME, i noticed when going through the logs that I have three consecutive logs for userspace_watchdog_timeout.spin at the exact time the lockup occurred. All three generated in a 30 second window and you can see the fan rpms going up in each one.

But I can't figure out anything in those logs that is useful, or what to look for. Its a lot lot lot of lines so I don't want to just dump it in here unless invited by someone who will look at it. I don't even know if these watchdog logs are relevant. This is the SYSTEM.LOG for the last 2 minutes before I shut down. The mac stopped responding at 14:11, and a "watchdog" event is going on.

Oct 22 14:09:48 JaviersGiantBrain WindowServer[180]: _CGXRemoveWindowFromWindowMovementGroup: window 0x38 is not attached to window 0x53

Oct 22 14:09:49 JaviersGiantBrain WindowServer[180]: _CGXRemoveWindowFromWindowMovementGroup: window 0x38 is not attached to window 0x53

Oct 22 14:10:08 --- last message repeated 1 time ---

Oct 22 14:10:08 JaviersGiantBrain com.apple.WebKit.WebContent[908]: [14:10:08.602] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.20/Prototypes /LegibleOutput/FigAgglomerator.c line 92

Oct 22 14:10:11 JaviersGiantBrain WindowServer[180]: _CGXRemoveWindowFromWindowMovementGroup: window 0x38 is not attached to window 0x53

Oct 22 14:10:25 --- last message repeated 2 times ---

Oct 22 14:10:25 JaviersGiantBrain com.apple.WebKit.WebContent[908]: [14:10:25.591] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.20/Prototypes /LegibleOutput/FigAgglomerator.c line 92

Oct 22 14:10:40 JaviersGiantBrain com.apple.WebKit.WebContent[908]: [14:10:40.927] <<<< Boss >>>> figPlaybackBossPrerollCompleted: unexpected preroll-complete notification

Oct 22 14:10:41 JaviersGiantBrain com.apple.WebKit.WebContent[908]: [14:10:41.026] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.20/Prototypes /LegibleOutput/FigAgglomerator.c line 92

Oct 22 14:10:41 JaviersGiantBrain com.apple.WebKit.WebContent[908]: [14:10:41.820] <<<< IQ-CA >>>> piqca_setUsePreQueue: (0x7fc71c3a9e00) rejecting report of layer being serviced - IQ has not yet begun to update

Oct 22 14:11:14 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 14:11:15 JaviersGiantBrain syslogd[49]: ASL Sender Statistics

Oct 22 14:11:25 JaviersGiantBrain spindump[410]: Saved userspace_watchdog_timeout.spin report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141125_JaviersGiantBrai n.userspace_watchdog_timeout.spin

Oct 22 14:11:25 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - spindump gathered for (com.apple.WindowServer) at (/Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141125_JaviersGiantBra in.userspace_watchdog_timeout.spin)

Oct 22 14:11:40 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 14:11:43 JaviersGiantBrain spindump[410]: Saved userspace_watchdog_timeout.spin report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141143_JaviersGiantBrai n.userspace_watchdog_timeout.spin

Oct 22 14:11:43 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - spindump gathered for (com.apple.WindowServer) at (/Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141143_JaviersGiantBra in.userspace_watchdog_timeout.spin)

Oct 22 14:12:05 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 14:12:08 JaviersGiantBrain spindump[410]: Saved userspace_watchdog_timeout.spin report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141208_JaviersGiantBrai n.userspace_watchdog_timeout.spin

Oct 22 14:12:08 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - spindump gathered for (com.apple.WindowServer) at (/Library/Logs/DiagnosticReports/WindowServer_2015-10-22-141208_JaviersGiantBra in.userspace_watchdog_timeout.spin)

Oct 22 14:12:30 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 14:13:20 --- last message repeated 1 time ---

Oct 22 14:13:20 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 14:14:10 --- last message repeated 1 time ---

Oct 22 14:14:10 JaviersGiantBrain watchdogd[219]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Can anyone see something in this? Should I post the watchdog system report or a section of it?

Please don't ask me to disable extensions or purge caches or any of that, I have done all the normal steps ad nauseum and still get these random freezes. I'm starting to maintain a log of everything i do and open apps and whatnot but no obvious link thus far. Thanks for any help.

Mac Pro (Early 2009), OS X Yosemite (10.10.3)

Posted on Oct 22, 2015 1:26 PM

Reply

Answer 1

Jan 4, 2017 6:53 AM in response to Javier Bonafont

I have the same issue with my iMac at work. It's definitely strange because my issue just started around November 2016 with no major software changes (installs or otherwise).

iMac14,2 (27" Late 2013)

3.5GHz i7

32GB memory

NVIDIA GTX 780M 4GB

El Capitan 10.11.6

These lines in the console seem to be the most pertinent:

kernel[0]: stalling for detach from nvAccelerator

watchdogd[216]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

spindump[1528]: Saved userspace_watchdog_timeout.spin report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2017-01-04-090114_xxxMyMacxxx.user space_watchdog_timeout.spin

watchdogd[216]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - spindump gathered for (com.apple.WindowServer) at (/Library/Logs/DiagnosticReports/WindowServer_2017-01-04-090114_xxxMyMacxxx.use rspace_watchdog_timeout.spin)

ScreenSaverEngine[76303]: [09:06:05.665] <<< FFR_Common >>> FigFormatReaderCreateForStreamReturningMatchingContainerLabelType: *** Could not find format reader for URL "file:///Users/me/Library/Containers/com.apple.cloudphotosd/Data/Library/Applic ation%20Support/com.apple.cloudphotosd/services/com.apple.photo.icloud.sharedstr eams/assets/396045f2-825a-4959-892a-1e091c22cbbb/59AE2C38-4385-4C34-853B-D1D9C42 234E8/IMG_8203%20-%202015-06-03%20at%2019-23-47.jpg" path "/Users/me/Library/Containers/com.apple.cloudphotosd/Data/Library/Application Support/com.apple.cloudphotosd/services/com.apple.photo.icloud.sharedstreams/as sets/396045f2-825a-4959-892a-1e091c22cbbb/59AE2C38-4385-4C34-843B-D1D9C42234E8/I MG_8203 - 2015-06-03 at 19-23-47.jpg" extension "jpg" FileType '' MIMETYPE "(null)" SuggFileName "(null)" SuggNameExtension "(null)"

I get the window-freezes-but-mouse-still-moves without safari open. I use an iCloud photostream that has not had pictures added to it for over a year as my screensaver (and have used this screensaver for over a year).

I don't know the answer but I'm skeptical of the cause being hardware since the mouse is still moving. I use I do leave firefox and chrome open for days at a time. I use firefox for work with my company's internal websites that use a lot of javascript.

I'm going to try switching my screensaver to a local folder of pictures. If it still happens I'll try quitting the browsers each night and see if continues.

Reply

Answer 2

Jul 24, 2017 12:49 PM in response to Marc Marshall

I have an interesting addition to my experience with two different 2009 27" iMacs experiencing this issue: Sierra 10.12 fixes it.

My daily work machine had been experiencing periodic Windowserver hangs through at least 10.10 and 10.11 as detailed in a previous post. I swapped the hard drive from that machine into another, otherwise identical 2009 27" iMac, and the problems continued. I also went through and removed or uninstalled absolutely anything older or possibly-funky that might be loading at startup or at the OS level, none of which helped. I had resolved to just live with it until I got a new computer.

Then I upgraded to Sierra (10.12.4 or 10.12.5). The problem went away. I used the computer for a full two months without a single hang, which had not happened in at least the past couple of years.

The original machine I had got a fresh copy of Sierra installed on it, and I have not heard any complaints from its users, either.

This isn't to say that Sierra will fix all permutations of this issue, but it unquestionably resolved mine. Technically, I don't know whether Sierra fixed a software bug, modified software such that it now recovers gracefully from a GPU hardware problem, or modified something about my user account or add-ons that was causing the issue and fixed it. But whichever of those three things it is, upgrading to Sierra was unquestionably what made the difference.

If you're having this problem and haven't tried Sierra yet for whatever reason, it can't hurt.

Reply

Answer 3

Oct 23, 2015 6:10 AM in response to Javier Bonafont

It happened again. Again on Safari. Here are the final bits of the system log below, this was preceded by 24 copies in 7 seconds of the lines about WebKit[388] err=16020, two large Watchdog Reports were also generated, 15 seconds apart just before the lockup.

Oct 22 22:47:22 JaviersGiantBrain com.apple.WebKit.WebContent[388]: [22:47:22.876] FigAgglomeratorSetObjectForKey signalled err=-16020 (kFigStringConformerError_ParamErr) (NULL key) at /Library/Caches/com.apple.xbs/Sources/CoreMedia/CoreMedia-1731.15.20/Prototypes /LegibleOutput/FigAgglomerator.c line 92Oct 22 22:47:23 JaviersGiantBrain WindowServer[182]: _CGXRemoveWindowFromWindowMovementGroup: window 0x31 is not attached to window 0x8a

[[NOTE THERE WERE 24 COPIES OF THE ABOVE IN THE 7 SECONDS PRECEDING, MOST IN THE SAME SECOND]]

Oct 22 22:47:54 --- last message repeated 4 times ---

Oct 22 22:48:00 JaviersGiantBrain kernel[0]: process com.apple.WebKit[388] caught causing excessive wakeups. Observed wakeups rate (per sec): 223; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 1346022

Oct 22 22:48:00 JaviersGiantBrain com.apple.xpc.launchd[1] (com.apple.ReportCrash[1296]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

Oct 22 22:48:00 JaviersGiantBrain ReportCrash[1296]: Invoking spindump for pid=388 wakeups_rate=223 duration=202 because of excessive wakeups

Oct 22 22:48:02 JaviersGiantBrain spindump[395]: Saved wakeups_resource.diag report for com.apple.WebKit.WebContent version 11601 (11601.2.7.2) to /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-10-22-224802_J aviersGiantBrain.wakeups_resource.diag

Oct 22 22:48:02 JaviersGiantBrain spindump[395]: Removing excessive log: file:///Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-10-16-1 50919_JaviersGiantBrain.wakeups_resource.diag

Oct 22 22:48:04 JaviersGiantBrain WindowServer[182]: _CGXRemoveWindowFromWindowMovementGroup: window 0x31 is not attached to window 0x8a

Oct 22 22:48:14 JaviersGiantBrain watchdogd[226]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

Oct 22 22:48:24 JaviersGiantBrain spindump[395]: Saved userspace_watchdog_timeout.spin report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-10-22-224824_JaviersGiantBrai n.userspace_watchdog_timeout.spin

NOTE: THIS INDICATES A CRASH REPORT BEING GENERATED? BUT I DON'T KNOW WHERE THIS IS.

Reply

Answer 4

Oct 23, 2015 11:10 AM in response to Javier Bonafont

The watchdog timer is doing its job correctly -- it is ratting out WindowServer as the guy who is not responding.

It could be a display problem. Do you have any weird stuff on the screen when this happens?

Reply

Answer 5

Oct 23, 2015 11:47 AM in response to Grant Bennet-Alder

Hi Grant.

No, nothing "weird" on the screen (what qualifies as weird?) it just stops responding and the fans kick into a higher gear. I have an old 23" Apple Cinema Display that works perfect. the lockups always happen in Safari, not in any esoteric program. I run FCPX without incident, and Photoshop, etc. I don't use any strange programs or virtual machines or anything like that except very rarely and they never cause problems in any case. Often when scrolling, but not always. Recently I've installed a Click For Flash extension to prevent Flash from loading, because I suspected maybe it was a Flash/Safari issue but that seems to not be the case, the lockups continue. I don't have any other extensions loaded. When it freezes up, the curser remains able to move around, so the display is still refreshing (right?), but I can't click on anything or do anything with the keyboard.

What has always been peculiar is that it can run all day without an issue and the next day lock up three times and I can't for the life of me figure out what was different from day one to day two. Would the watchdog timeout report offer any clues as to what is happening?

Since you mention display issues, someone posted once a while back that they suspected that the ATI Radeon HD 4870 (which is what I have) was the culprit with some Yosemite issues, but I could never find any way to confirm or deny or test that. I didn't want to spring for a different card without knowing what it was that I had to change or avoid.

I appreciate any insight. I can post any logs or portions of logs if you think it will help at all. I used to boast, literally, that my Mac Pro had never crashed, which was true for the first few years I had it. Now, sadly, its a daily occurrence.

Reply

Answer 6

Király

Level 6

10,017 points

Oct 25, 2015 3:26 PM in response to Javier Bonafont

Javier Bonafont wrote:

When it freezes up, the curser remains able to move around, so the display is still refreshing (right?), but I can't click on anything or do anything with the keyboard.

I have the same issue with my iMac (27", late 2009). It started in 10.9 and has persisted through 10.10 and 10.11. It almost always happens when using Safari, but I have also seen it when exiting from Time Machine. I can move the mouse pointer but can do nothing else. I have left it in this state overnight and the logs say that all the normal process continue to run. Time Machine even completes its hourly backups.

I was able to capture many sysidagnose reports during the frozen state and send them in to Apple engineering. Their first response was that they thought there might be a problem with Dropbox; they said to uninstall it. I did, but the freezes continued. I reported that to them, but they responded saying that they could see nothing else wrong in the logs. Because nothing was in the logs they didn't suspect a software problem.

I took my Mac in for service (erased the HDD first) and they found a problem with the HDD fan and replaced it. But they didn't believe that the freeze was caused by hardware, because I could still move the mouse pointer during the frozen state. After bringing the iMac home and restoring my data I didn't get the freeze for nearly a month, but then it started up again. Sometimes once or twice a day, sometimes once a week. The fan still checks out OK.

So Apple's hardware guys think it's software, but Apple's software guys disagree. I wish I knew what to do next.

P.S. I don't have a watchdog_timeout process in my logs at all.

Reply

Answer 7

hendrik7

Level 1

8 points

Dec 30, 2015 8:17 AM in response to Javier Bonafont

I've got the same issue. Always with Safari as well!

There is some Safari error and the WindowServer is complaining about a window not being attached. Next time this happens I'll try to SSH into my machine and kill WindowServer.

The frustrating part about this is, that it is not reproducible. The only thing I suspect is that could be javascript related. Last time this happend, I was looking at a site that does does a lot of CSS and JavaScript tricks. (http://foundation.zurb.com/sites/docs/v/5.5.3/components/interchange.html)

30-12-15 16:50:22,441 Safari[446]: tcp_connection_destination_handle_tls_close_notify 194 closing socket due to TLS CLOSE_NOTIFY alert

30-12-15 16:50:22,441 Safari[446]: tcp_connection_tls_session_error_callback_imp 194 __tcp_connection_tls_session_callback_write_block_invoke.434 error 32

30-12-15 16:50:24,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=6842[lacie_dm_service] final status 0x0, allowing (remove VALID) page

30-12-15 16:50:24,661 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service[6842]) Service exited with abnormal code: 1

30-12-15 16:50:24,661 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

30-12-15 16:50:28,251 CalendarAgent[435]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

30-12-15 16:50:28,277 CalendarAgent[435]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/html; charset=UTF-8].]

30-12-15 16:50:31,767 xpcproxy[6843]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:31,767 xpcproxy[6843]: LaunchServices: Database mapping failed with result -10822, retrying

30-12-15 16:50:31,767 xpcproxy[6843]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:31,793 xpcproxy[6843]: CFPreferences could not connect to its daemon.

Preferences using the connection 0x0 will be volatile and will not be persisted to disk.

30-12-15 16:50:31,819 xpcproxy[6843]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:31,819 xpcproxy[6843]: LaunchServices: Database mapping failed with result -10822, retrying

30-12-15 16:50:31,820 xpcproxy[6843]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:31,821 com.apple.xpc.launchd[1]: (com.apple.photostream-agent[6843]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

30-12-15 16:50:31,823 com.apple.xpc.launchd[1]: (com.apple.photostream-agent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

30-12-15 16:50:33,406 WindowServer[209]: _CGXRemoveWindowFromWindowMovementGroup: window 0x58 is not attached to window 0x13b

30-12-15 16:50:34,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=6844[lacie_dm_service] final status 0x0, allowing (remove VALID) page

30-12-15 16:50:34,719 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service[6844]) Service exited with abnormal code: 1

30-12-15 16:50:34,719 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

30-12-15 16:50:41,836 xpcproxy[6845]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:41,836 xpcproxy[6845]: LaunchServices: Database mapping failed with result -10822, retrying

30-12-15 16:50:41,836 xpcproxy[6845]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:41,851 xpcproxy[6845]: CFPreferences could not connect to its daemon.

Preferences using the connection 0x0 will be volatile and will not be persisted to disk.

30-12-15 16:50:41,877 xpcproxy[6845]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:41,877 xpcproxy[6845]: LaunchServices: Database mapping failed with result -10822, retrying

30-12-15 16:50:41,877 xpcproxy[6845]: LaunchServices: received XPC_ERROR_CONNECTION_INTERRUPTED trying to map database

30-12-15 16:50:41,879 com.apple.xpc.launchd[1]: (com.apple.photostream-agent[6845]) LaunchServices returned a bundle URL that does not match with the LoginItem's known association.

30-12-15 16:50:41,881 com.apple.xpc.launchd[1]: (com.apple.photostream-agent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

30-12-15 16:50:44,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=6846[lacie_dm_service] final status 0x0, allowing (remove VALID) page

30-12-15 16:50:44,781 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service[6846]) Service exited with abnormal code: 1

30-12-15 16:50:44,781 com.apple.xpc.launchd[1]: (com.lacie.desktopmanager.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

30-12-15 16:50:46,836 watchdogd[356]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

30-12-15 16:50:47,847 watchdogd[356]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

Reply

Answer 8

Feb 7, 2016 1:04 PM in response to Javier Bonafont

I have the same machine and (what appears to be) the same issue. Which graphics card do you have?

I've got ATI Radeon HD 4870 512 MB

Mac Pro 4,1 UI unresponsive, mouse movement OK

Reply

Answer 9

Feb 12, 2016 9:33 AM in response to My User Name was Taken

Issue for me starting occurring with regularity this last week (Maybe after the 10.11.3 update?). I have a Mac Pro (Early 2008 & ATI Radeon HD 4870 with 27" Cinema Display). It will hard lock while surfing with Safari but whatever is playing in iTunes will continue until the song ends. Can still move the cursor but can't do anything other than force the machine to power down.

Console repeats this line during the hang:

"2/12/16 11:21:08.764 AM watchdogd[328]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive"

Hmm. . .

Reply

Answer 10

Feb 19, 2016 6:25 AM in response to Brian Kenney

Just wanted to add myself to the list. I've get the exact problem with my iMac 27" Late 2009. Very annoying! 😟

Reply

Answer 11

Feb 19, 2016 6:54 AM in response to My User Name was Taken

I also have the ATI Radeon HD 4870.

I have heard some isolated rumors that it is this card that has conflicts. But I can't confirm that, nor get an answer about what would be the best card to replace it with. I would happily replace the card if I knew that was the problem and there was a better card.

Additional Info: I have discovered that if I have FCPX running in another space or just open doing nothing, I can get Safari to lock up within an hour, tops. I work in video a lot, so its a **** condition to have to shut down FCPX whenever I have to look something up on the web, or find an image, or something, but that is what I do now. If I do that, the situation is relatively stable. But if I have both things open a crash is guaranteed. I'm not sure what this means for a solution, but I sent this info to Apple feedback.

Reply

Answer 12

mhulbert

Level 1

0 points

Feb 19, 2016 9:41 PM in response to marxist_de

Same story with a 2009 iMac., OS X 10.11.1. Works great until this happens. Mouse still moves, but clicks and keyboard do nothing. Everything still working in background, iTunes even keeps playing Internet Radio, etc! While I'm glad I'm not the only one, it would be great if Apple fixed it. I believe I've had this happen all the way back to 10.9!

I traced it down to these console entries as well.

2/19/16 9:10:33.731 PM watchdogd[320]: [watchdog_daemon] @(_wd_daemon_service_thread) - service (com.apple.WindowServer) reported as unresponsive

2/19/16 9:10:34.735 PM watchdogd[320]: [watchdog_daemon] @(__wd_service_report_unresponsive_block_invoke) - failed to gather a spindump for (com.apple.WindowServer)

Reply