Cannot get email on iPad Air 2 after iOS 9.1 update
I Cannot get my emails on my iPad after updating iOS 9.1 update. It tells me that I have the wrong username or password, but they are correct.
iPad 2 Wi-Fi, iOS 9.1
User profile for user:
pedro d
User level:
Community Specialist
Hello WesTexDave,
Thank you for participating in the Apple Support Communities.
If you can't get emails on your iPad after the iOS update, try these steps from Get help with Mail on iPhone, iPad, and iPod touch:
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Sincerely.